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Cant reconnect after deinstall IOS App #390

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Allgamer93 opened this issue Apr 22, 2024 · 4 comments
Open

Cant reconnect after deinstall IOS App #390

Allgamer93 opened this issue Apr 22, 2024 · 4 comments

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@Allgamer93
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I use the CM4 Box. I install the latest image and connect with the IOS Tablet. everything perfect. After them the App shows "disconnect" to Box. Then i deinstall the IOS App. Now i want to reconnect to existing blox ,it doenst show the Box. But in Wifi settings i see that bos is connect to my router

@mrodriguez3313
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Hi All Gamer! Thank you for this issue!

So, if I understand correctly, you're using your iOS tablet to connect the blox to your home wifi. After you uninstall the app you want to reconnect to the same Blox?

To do this, you should be able to press on the "Connect to Existing Blox" And the blox should show up. If not give the Blox a reboot (unplug/plug it in). It should show up because, as you mentioned, you can see the Blox in your wifi settings.

@Allgamer93
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yes, i try it a lot, but it doenst work. Same if i try to find with my iphone with the blox app.

@Allgamer93
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it doenst show the exisiting blox. It not possible to refresh. After replug the blox shows light withe and green and nothing

@mrodriguez3313
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mrodriguez3313 commented Apr 22, 2024

Last thing, make sure your phone is on the same network you connected your Blox to. Also, make sure to completely force quit the app, or try uninstalling/reinstalling the app again to delete all data.

That being said, sometimes a couple power cycles will fix the issue. So make sure to disconnect the Blox for a couple seconds and turn it back on.

After replug the blox shows light withe and green and nothing

This is the expected behavior of a Blox properly connected to the wifi.

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