Error retrieving emails

[Dirontech]

PHP version: 8.2.21
FreeScout version: 1.8.168
Database: MySQL / PostgreSQL (10.4.32-MariaDB-1:10.4.32+maria~deb10)
Are you using CloudFlare: No
Are you using non-official modules: No
Cron: * * * * * php /var/www/tsystem/htdocs/artisan schedule:run >> /dev/null 2>&1
Bug: Error: connection failed - stream_socket_client(): php_network_getaddresses: getaddrinfo for mailout2.xxx.com failed: Temporary failure in name resolution; File: /var/www/system/htdocs/overrides/webklex/php-imap/src/Connection/Protocols/ImapProtocol.php (94)

Hello,

we have switched our system to Freescout and are very happy with it. We have now bought 12 modules so that we can use even more functions. Unfortunately, an error is currently occurring. The emails are not always retrieved. We have registered 19 mailboxes, could the problem be coming from here.

[freescout-help]

All we can suggest is here: https://github.com/freescout-help-desk/freescout/wiki/Fetching-Emails#troubleshooting-fetching

[freescout-help]

https://stackoverflow.com/a/6275627

[Dirontech]

Hello, I have now found the error. Can you tell me where exactly the problem lies?

Allowed memory size of 134217728 bytes exhausted (tried to allocate 4194352 bytes) {"exception":"[object] (Symfony\Component\Debug\Exception\FatalErrorException(code: 1): Allowed memory size of 134217728 bytes exhausted (tried to allocate 4194352 bytes) at /var/www/tsystem/htdocs/overrides/webklex/php-imap/src/Connection/Protocols/ImapProtocol.php:218)