Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

App install data not showing up in events manager #2061

Closed
5 tasks done
aj20010319 opened this issue Apr 17, 2022 · 5 comments
Closed
5 tasks done

App install data not showing up in events manager #2061

aj20010319 opened this issue Apr 17, 2022 · 5 comments

Comments

@aj20010319
Copy link

Checklist before submitting a bug report

Xcode version

13.3

Facebook iOS SDK version

12.3.1

Dependency Manager

SPM

SDK Framework

Core

Goals

App install events should show up in the events manager.

Expected results

The app installs should show up in events manager.

Actual results

All the app installs do not show up in events manager. This does not allow to create custom audiences based on app installs. The app installs do show up in the Facebook ad campaign dashboard. There is a huge difference in the data that is shown in events manager and in the Facebook ads manager.

Events manager:
eventsmanager

Facebook ad campaigns:
facebook

Steps to reproduce

AppDelegate.swift:

ApplicationDelegate.shared.application(
                    application,
                    didFinishLaunchingWithOptions: launchOptions
                )
Settings.isAutoLogAppEventsEnabled = true
Settings.isAdvertiserIDCollectionEnabled = false
Settings.setAdvertiserTrackingEnabled(false)

Info.plist

<key>FacebookAdvertiserIDCollectionEnabled</key>
<false/>
<key>FacebookAppID</key>
<string>---</string>
<key>FacebookAutoLogAppEventsEnabled</key>
<true/>
<key>FacebookClientToken</key>
<string>---</string>
<key>FacebookDisplayName</key>
<string>---</string>

Code samples & details

// INSERT YOUR CODE HERE
var example = "Example code"
@chte
Copy link

chte commented Jun 10, 2022

Experiencing the same problem.

@ghost
Copy link

ghost commented Jul 27, 2022

Has anyone solved this problem please?

@rschuil
Copy link

rschuil commented Jul 27, 2022

@github-actions
Copy link

Hey there, it looks like there has been no activity on this issue recently. Has the issue been fixed, or does it still require the community's attention? This issue may be closed if no further activity occurs. Thank you for your contributions.

@github-actions github-actions bot added the Stale label Oct 26, 2022
@github-actions
Copy link

github-actions bot commented Nov 2, 2022

Closing this issue after a prolonged period of inactivity. If this issue is still present in the latest release, please feel free to create a new issue with up-to-date information.

@github-actions github-actions bot closed this as completed Nov 2, 2022
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

4 participants