"Sorry, something went wrong" displays instead of login dialog

[penelopearaujo]

Checklist

• I've updated to the latest released version of the SDK
• I've searched for existing GitHub issues
• I've looked for existing answers on Stack Overflow, the Facebook Developer Community Forum and the Facebook Developers Group
• I've read the Code of Conduct
• This issue is not security related and can safely be disclosed publicly on GitHub

Environment

Describe your dev environment here, giving as many details as possible. If you have them, make sure to include:

• Xcode Version: 11.2.1
• Swift Version: 5
• Installation Platform & Verison: Cocoapods 1.8.4

Report

I want to be able to login into my app using my Facebook account. However, when I tap the login button, the window shows a Facebook page telling "Sorry, something went wrong" and I don't even get to the actual login page. My log shows this error:

-canOpenURL: failed for URL: "fbauth2:/" - error: "The operation couldn’t be completed. (OSStatus error -10814.)

Steps to Reproduce

Simply tap the login button.

[robtimp]

@penelopearaujo The canOpenURL: failed for URL message wouldn't be related to the "Sorry, something went wrong" issue you're seeing. That's just what the system displays when the SDK checks if the Facebook app is installed via the canOpenURL method and it's not present.

Have you followed all the steps shown here to configure your app for Facebook Login? If you have, please reach out to Facebook Developer Support so they can help debug your specific issue).

[edcastparesh]

I am also experiencing the same issue here, Please help
It is working in iOS 12 though.
not working in iOS 13

[robtimp]

@edcastparesh If you could provide some more specifics (SDK version, etc.) I can look into it.

[dannisliang]

I am also experiencing the same issue here, Please help
It is working in iOS 12 though.
not working in iOS 13.2.3

[nikunjgabani]

I also have the same issue.
It is working in iOS 12 though.
not working in iOS 13.2.3

It is working with Xcode 10 but not in Xcode 11

[penelopearaujo]

Thanks, @robtimp! I downgraded my FBSDKLoginKit to version 5.8.0 and it worked.

[f3z0]

@robtimp just wondering if you closed this issue because downgrading fixed it?

[f3z0]

For me the issue was that I had requested invalid permissions in the login button:

loginButton.permissions = ["name", "picture"]

When the correct way to request name and picture was simply:

loginButton.permissions = ["public_profile"]

[AnkurLahiry]

For me the issue was that I had requested invalid permissions in the login button:

loginButton.permissions = ["name", "picture"]

When the correct way to request name and picture was simply:

loginButton.permissions = ["public_profile"]

@f3z0 take my cordial love 💕 ❤️

[mahesh-rathod4]

Thanks you saved my day : )

[Dagge11]

This problem/error is still present in 2023 on Windows. SDK V17.0

[abilogos]

in my case I had to add read public email permission