LCD Overall Dimensions/Resolution

[davewatson91]

Discussed in https://github.com/orgs/elgatosf/discussions/85

^{Originally posted by davewatson91 December 1, 2023}
I am trying to create a screensaver for a Streamdeck +, but struggling with the correct resolutions for this (to get it spot on).

The resolutions I received directly from Elgato Support (who then sent me in the direction of GitHub for developer support) were:

Thank you for contacting Elgato Technical Support.

I understand that you're experiencing an issue with finding the correct dimensions for a screensaver on your Elgato Stream Deck +. I'd be happy to assist you.

While we would not have any templates per say, I was able to find the dimensions needed for creating wallpapers for the Elgato Stream Deck + which should also be the same for screensavers. Hopefully this is some information that helps you!

• Stream Deck + 800x480
• Keys are 120 x 120

Now the one thing is I don't believe that includes the touch strip as that would be it's own dimensions. They would be as followed:

• Touch Strip is 800x100, but each of the four segments it's made up of is 200x100

Unfortunately, this didn't quite line up with the desired outcome. Using 800x480 provides what looks to be the correct outside dimensions, however each button appears to be > 120x120 – If viewed at any angle, you can see a section of pixels on all sides (not sure if the 120x120 is the ‘viewable area’, however the additional pixels are relevant to identifying the actual layout). I also believe that there is a buffer around the outside (i.e. the buttons aren’t as wide as the touch screen) which is also causing some issues.

I'm hoping to get the exact required resolutions for this (possibly with 'bleed' areas to allow for indirect viewing), to allow me to create a seamless looking graphic.

This is the graphic I created to test with:

These are the outcome: