"media connection failed" when trying to connect call

[hussi1]

When client try to accept the call it stops with an error "media connection failed" and call never gets connected status.

[rkfg]

I had that and turned out I needed to add both TCP and UDP URLs in the TURN configuration in homeserver.yaml. If you use your own Synapse and TURN servers check this parameter:

turn_uris: ["turn:example.com:3478?transport=udp", "turn:example.com:3478?transport=tcp"]

With UDP only it couldn't connect.

[hussi1]

It turned out i was stoping stream after making call, its fixed thanks