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Support

How to file issues and get help  

Azure support tickets

Customers with an Azure support plan can open an Azure support ticket. We recommend this option if your problem requires immediate attention.

GitHub issues

We use GitHub Issues to track bugs, questions, and feature requests. GitHub issues are free, but response time is not guaranteed. See GitHub issues support process for more details.

Community resources

Security bugs

Security issues and bugs should be reported privately, via email, to the Microsoft Security Response Center([email protected]). You should receive a response within 24 hours. Further information, including the MSRC PGP key, can be found in the Security TechCenter

Microsoft Support Policy

The Azure SDK libraries for JavaScript will not be guaranteed to work on Node.js versions that have reached their end of life. Dropping support for such Node.js versions may be done without increasing the major version of the Azure SDK libraries.

We strongly recommend migration to LTS versions of Node.js to be eligible for technical support. In terms of browsers, we support latest versions of Safari, Chrome, Edge and Firefox. We will make reasonable efforts to support the Azure SDK libraries on Node.js that have reached their end of life less than six months prior, unless security or other considerations require otherwise.

Please refer to Azure SDK Support and Lifecycle information for more on our support policy.