Nothing happens when clicking the export button

[kathaurielle]

Hello,

I've not come across this before has anyone got any suggestions? I only have access to Windows 11 to test.- nothing happens when the user clicks 'Export.':

I am currently working with DROID version 6.5.0. on Windows 11. I have installed the version for all platforms and have also installed java version 1.8.0_391. Everything works fine, but it is not possible to export the reports to PDF. Whenever I click the "Export..." button, nothing happens. I don't even have the possibility to select the desired data type, nothing happens.
Could this malfunction be related to the fact that I am using Windows 11?

[sparkhi]

Hello,

• As you are using Windows OS, could you please try using the Droid version that comes with a bundled JRE (Java 11)
• Is it possible to send the logs to us by attaching to this issue? (under .droid6/logs folder)
• If there is no specific constraint which forces you to use 6.5.0, you could use 6.7.0 which has the ability to open the logs location from within the droid application

[kathaurielle]

Thanks Sparki, will relay to the user now!

[kathaurielle]

How does the user access log files from within DROID 6.7- can't see?

[sparkhi]

Click on the Help->About menu
The "About Droid" dialog shows the log location with a button next to it to browse that location in windows explorer

[sparkhi]

Hi @kathaurielle
Did you hear anything from the user about this? If the user can be invited to write comments on this issue, we could take a look

[shsmo11]

I'm having this same issue after updating to Windows 11. I updated to the latest version (6.7.0), and I tried deleting the .droid6 folder as suggested on the download page, but the export button for reports just doesn't work. Any thoughts?