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Veteran is receiving the following error message “VA error code 90” when he attempts to logon to the website to apply for compensation under the FMP program.
10/14: Sent first outreach to Veteran to:
Understand if issue is still occurring.
Ask for a screenshot that contains the URL in order to pass to Damien DeAntonio from the IAM team in order to review and resolve.
Awaiting response.
10/30 & 31: Veteran responded with screenshots, but not screenshot of error 90.
10/31: Sent requested guidance email to Damien DeAntonio. Awaiting response.
Sent email to Veteran asking for a screenshot of error 90 including URL.
Issue Description
Veteran is receiving the following error message “VA error code 90” when he attempts to logon to the website to apply for compensation under the FMP program.
https://app.slack.com/client/T03FECE8V?selected_team_id=T03FECE8V
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product support
,analytics-insights
,operations
,service-design
,Console-Services
,tools-fe
)backend
,frontend
,devops
,design
,research
,product
,ia
,qa
,analytics
,contact center
,research
,accessibility
,content
)bug
,request
,discovery
,documentation
, etc.)The text was updated successfully, but these errors were encountered: