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Currently, investigations require quite a bit of back and forth to get the information the team needs to properly triage and root cause. The main ask here is to provide a command for replicator to gather a debug.zip that can dump as much information that can be reasonably dumped:
Relevant schema definitions
Relevant errors and logs
Metrics
Etc.
We need to think more here if this is the right way to achieve this or if we just need to craft a template for what customers should provide for us, since we know they'll also want to send over metrics charts from replicator dashboards.
Edit 11/15
There is also value here in treating this as a tool that gather information that can help identify and diagnose the most common issues. I think this necessitates that we:
Identify the most common issues
Define those steps as a tree of if this, then this
Identify the information needed for each of these problems
Codify these into a tool
Thoughts
Think about what common issues
Think about the information we need to debug common issues
Think about how we dump the data
The text was updated successfully, but these errors were encountered:
Currently, investigations require quite a bit of back and forth to get the information the team needs to properly triage and root cause. The main ask here is to provide a command for replicator to gather a debug.zip that can dump as much information that can be reasonably dumped:
We need to think more here if this is the right way to achieve this or if we just need to craft a template for what customers should provide for us, since we know they'll also want to send over metrics charts from replicator dashboards.
Edit 11/15
There is also value here in treating this as a tool that gather information that can help identify and diagnose the most common issues. I think this necessitates that we:
Thoughts
The text was updated successfully, but these errors were encountered: