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The internet connection where I work is failing. I work at 6301 Harold Ct (Townview Service center).... #19812

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atdservicebot opened this issue Nov 7, 2024 · 1 comment
Open

The internet connection where I work is failing. I work at 6301 Harold Ct (Townview Service center).... #19812

atdservicebot opened this issue Nov 7, 2024 · 1 comment
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@scottreedy @Matthew-M-TPW
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Service: Tech Services Hardware, networking, IT services Type: Other Not covered by other issue types Workgroup: SBO Street & Bridge Operations

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What application are you using?

Other / Not sure

Describe the problem.

The internet connection where I work is failing. I work at 6301 Harold Ct (Townview Service center). I work out of a small portable up the hill from the main office building. Teams meetings will freeze up constantly when i am on a call. I share this office with one other employee who also has a similar issue. I do not believe this an issue with our devices, but rather the connection reliability of our small building. If someone could please come out here and see what can be done to remedy the solution it would be much appreciated. One of us is typically in office Mon - Thurs (with exceptions).

How soon do you need this?

Soon — Within a week

Is there anything else we should know?

The sooner the better. We use teams often.

Requested By
Richard D.

Request ID: DTS24-119030
@atdservicebot atdservicebot added Type: Other Not covered by other issue types Workgroup: SBO Street & Bridge Operations labels Nov 7, 2024
@atdservicebot atdservicebot self-assigned this Nov 7, 2024
@Matthew-M-TPW
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Reached out to user

@Matthew-M-TPW Matthew-M-TPW added the Service: Tech Services Hardware, networking, IT services label Nov 7, 2024
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@scottreedy scottreedy

@Matthew-M-TPW Matthew-M-TPW

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Service: Tech Services Hardware, networking, IT services Type: Other Not covered by other issue types Workgroup: SBO Street & Bridge Operations
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@atdservicebot @scottreedy @Matthew-M-TPW