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IDEA GATHERING: Allow admins to disable replies on ideas #1754

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BeccaMelhuish opened this issue Jan 6, 2025 · 5 comments
Open

IDEA GATHERING: Allow admins to disable replies on ideas #1754

BeccaMelhuish opened this issue Jan 6, 2025 · 5 comments
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high-priority Issue needs urgent attention pre UX tests Wishlist for fixes before next UX test/s Story of Estonia Issues needing implementation before Story of Estonia launch User insight Issues that's based on insights from users UX Priority UX issues that are important to fix relatively soon UX UX related issue. Needs input from UX specialists.

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@BeccaMelhuish
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BeccaMelhuish commented Jan 6, 2025

What is the problem?
For the Story of Estonia project (high priority and quick turnaround needed), we need to give admins the possibility to turn off replies.

Why is this a problem?
So that it is not possible to write negative comments on someone's idea.

Possible solution.
This can be added to the idea gathering settings. (Perhaps hidden under an 'Advanced settings' accordion, along with posting ideas anonymously - #1755).

DUX please provide a design :)
@kevincrepin @Lidziya-p @ @TiinaDUX

@BeccaMelhuish BeccaMelhuish added UX UX related issue. Needs input from UX specialists. high-priority Issue needs urgent attention User insight Issues that's based on insights from users labels Jan 6, 2025
@kevincrepin
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Can we do it so that the label is also indicating whether the setting is turned on or off?
Ideation - 3

And maybe we can keep the reply button and just disable it? This way we can show a tooltip on hover. Otherwise might be a bit weird if it's straight up missing...

Screenshot 2025-01-06 at 16 08 13

@BeccaMelhuish
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BeccaMelhuish commented Jan 6, 2025

@kevincrepin thank you! Re the labels, am I right in thinking the idea is that all the text that I highlighted in yellow would change depending on whether the toggle is on or off? To me that feels a little odd, but may just be me! Also not sure if I am extra sensitive to caps letters after we ended up with so much of it on the old platform, but it feels a bit outside of the usual feel? Again, may just be taste :)

image

Great idea to have the replies off with the tooltip added, as it's will be good to showcase what the platform can do via this project, but I'm wondering about the tooltip on mobile - will that still work? I guess if they try tapping it, despite it being grey, the tooltip can appear?

@kevincrepin
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That was the idea yeah, but maybe the sentence could be written in a way that it doesn't need to change. The caps is just to make it clear and also since that word would be dynamic then – for me – it makes sense to style it slightly different. The entire sentence is already in bold so caps was the only thing left :D

Yes, on mobile it can show up when tapping. The button would be visually disabled anyway.

@BeccaMelhuish
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OK thank you! I think that's all good then, will assign myself to think about the copy :)

@BeccaMelhuish
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Dev task summary:

To be fixed in parallel with #1755


  • Add turning off replies in the settings as per this design and with this text below. Label text should change from ON to OFF with the movement of the toggle button.

image

Idea replies are turned ON (OFF)
Choose whether to allow participants to reply to ideas. Not available for anonymous ideas.


  • When idea replies are turned off, grey out the reply button on ideas and add 'Replies are turned off' tooltip text. On desktop this should be a hover tooltip and on mobile it should appear if they try to click the button.

image


@BeccaMelhuish BeccaMelhuish moved this from Now - In prep to Now - Ready for dev in Citizen OS GitHub issue priorities Jan 8, 2025
@ilmartyrk ilmartyrk self-assigned this Jan 8, 2025
@ilmartyrk ilmartyrk moved this from Now - Ready for dev to Now - In Progress in Citizen OS GitHub issue priorities Jan 8, 2025
@BeccaMelhuish BeccaMelhuish added pre UX tests Wishlist for fixes before next UX test/s Story of Estonia Issues needing implementation before Story of Estonia launch UX Priority UX issues that are important to fix relatively soon labels Jan 10, 2025
ilmartyrk added a commit that referenced this issue Jan 29, 2025
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Labels
high-priority Issue needs urgent attention pre UX tests Wishlist for fixes before next UX test/s Story of Estonia Issues needing implementation before Story of Estonia launch User insight Issues that's based on insights from users UX Priority UX issues that are important to fix relatively soon UX UX related issue. Needs input from UX specialists.
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