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problem signing in to the authier application #483

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AhmedMaherHasan opened this issue Apr 2, 2024 · 4 comments
Open

problem signing in to the authier application #483

AhmedMaherHasan opened this issue Apr 2, 2024 · 4 comments
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ASAP what needs to be done with the highest priority

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@AhmedMaherHasan
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i downloaded the chrome extension of this application and whenever i try to sign in i get the following error s
Screenshot (45)
Screenshot (46)
Screenshot (47)

Screenshot (44)

please help as i used it with my github account and i can't login to my github account https://github.com/ahmedmaher05 now

@sleaper sleaper added the ASAP what needs to be done with the highest priority label Apr 2, 2024
@capaj
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capaj commented Apr 2, 2024

Hey Ahmed,
if you lose access to your master device you are locked out of your vault.
We don't have a way to reset master device ATM, but we will introduce it hopefully in next few weeks.
With reset master device you will be able to log in with any device after a configurable cooldown period. The cooldown by default might be 7 days.
If you need to access you github account before that, I would advise you go through the regular "forgot password" flow on github to reset your password.

@capaj
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capaj commented Apr 2, 2024

Sorry for all your trouble. We really need to add warning on the signup screen which explains that authier is still in public beta ATM.

We would like to iron out all of these usability issues and get at least one security audit before authier is ready to be used as your primary password manager.

@AhmedMaherHasan
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what is a master device? i used the extension here on my google account, entered email,password for registeration and thats it

@capaj
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capaj commented Apr 6, 2024

master device is the device where you signed up on. Your google account does not matter.
we will have to make this apparent in #484 that when you sign up, current device is your master device

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