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In Salesforce, when the CTR records are created then we are seeing that the Disconnect Reason field in blank. Upon investigation, it was found that this field never gets updated by the sfContactTraceRecord lambda function.
The text was updated successfully, but these errors were encountered:
In Salesforce, when the CTR records are created then we are seeing that the Disconnect Reason field in blank. Upon investigation, it was found that this field never gets updated by the
sfContactTraceRecord
lambda function.The text was updated successfully, but these errors were encountered: