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We are facing issue with sharing of video assets. #917

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Lovekeshgoel opened this issue Apr 17, 2023 · 3 comments
Open

We are facing issue with sharing of video assets. #917

Lovekeshgoel opened this issue Apr 17, 2023 · 3 comments
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@Lovekeshgoel
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Lovekeshgoel commented Apr 17, 2023

Hi Team,

We have video assets in asset share common. When we are sharing the assets the link which is getting shared is not coming properly. It is coming as below. :-

https://mediaplace.example.com/asc/de/de_de/home/details.html/content/dam/random video path

It is coming without videos.html.

Can you please help us if there is any configuration we have to do.

Image and Document works fine.

Thanks
Lovekesh Goel

@davidjgonzalez
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davidjgonzalez commented Apr 17, 2023

Can you provide the ASC and AEM versions being used?
It sounds like the video file AssetType does not have a corresponding details page with the name, and its using the fallback of "details.html"

2023-04-17 at 9 59 AM

@Lovekeshgoel
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Hi @davidjgonzalez

We are ASC version 2.4.8 and AEM version 6.5.11

We are getting a type as Mulitmedia. But it is working in one environment not on Prod. Same with video.html page under details page.

Thanks
Lovekesh Goel

@davidjgonzalez
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Do you have an asset details template page at .../details/multimedia.html ? thats what an asset with AssetType "Multimedia" would resolve to.

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