MP4 and MOV files which are DRM protected are not rendering on Asset details page of Asset Share Commons.

[surendrapras]

MP4 and MOV files which are not DRM protected are rendering fine but MP4 and MOV files which are DRM protected are not rendering on Asset details page. Is this expected behavior?
On Asset details page video preview for a given DRM Asset (Mp4 & mov) are not coming up.
Trying to provide the end user to see the video playing on Asset details page.
Mp4-file-working-and-not-working.docx

Documentation can be found here: https://opensource.adobe.com/asset-share-commons/. It might answer your question!

[davidjgonzalez]

@surendrapras How are you configuring the preview component?

Also - on that page - can you view source/look at the network panel - and report what the URL looks like that is loading the video in the preview component?

If the preview is the "Asset path" then it will be blocked -- OOTB AEM blocks requests to DRM'd assets when you request the asset via its path (ex. /content/dam/foo.mp4) ... however, if i recall, if you request the a RENDITION of the asset (even the original) you can get around this ... so if the path to the preview video is /conten/dam/foo.mp4/jcr:content/renditions/original it would work.

Typically you want the previews to be small, lower quality renditions of the original anyhow - else you can into the problem if the preview trying to load extra-large video files (100MBs to GBs) which will take a long time to load -> preview.