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Application hangs up and becomes unresponsive #89

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quinefine opened this issue Jan 17, 2022 · 1 comment
Open

Application hangs up and becomes unresponsive #89

quinefine opened this issue Jan 17, 2022 · 1 comment

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@quinefine
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quinefine commented Jan 17, 2022

I have found that if I open the statistics window on procrastitracker and then it leaves the foreground (perhaps by clicking google) if I try to alt-tab or click the open procrastitracker window it will not come to the foreground and when I am finally able to see the application none of the color coded bars are visible and the window is not able to be modified in any way; otherwise, it will become unresponsive.

Troubleshooting done:

  • I've tried updating my graphics drivers
  • tried restarting my computer
  • tried reinstalling the program
  • tried cleaning out files with ccleaner
  • adjusted the properties of the application file and tried running it in compatability mode for windows 8
  • disabled fullscreen optimizations
  • set it to run as administrator

Troubleshooting I couldn't figure out

  • I tried to locate where the backups are stored to clear all the data but it says "the installer provides a shortcut to where all database files are stored" on the website and I do not see any shortcut to where the files are stored so I can modify them.

Computer Specs

  • CPU: Intel Core i9-10850K CPU @ 3.60 GHz
  • RAM: 32 GB Corsair Vengeance @ 3600 MHz
  • GPU: NVIDIA GeForce GTX 1070
    I stress tested all of these components for errors as perhaps maybe my ram was not functioning properly but there were none.

This application has been a lifesaver so far in keeping myself accountable and helping me compartmentalize my progress which is instrumental in not getting overwhelmed in the projects I am trying to get done and taking things one step at a time if it would be at all possible to help me I would greatly appreciate it because I have seen replies on this repo of people saying they have data spanning 9 years and it sucks that the application is getting hung up like it has been

Final update to try to paint as clear of a picture as possible, when I interact with any internet browser on my computer procrastitracker locks up and becomes unresponsive, I am almost certain it did nothing of the sort during the first week I've had it, it started last night as of this being posted.

@aardappel
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I can't reproduce this locally.. if I have it go to the background, any way I make it come back up it is still responsive.

That said, I don't think it was intended for the statistics view to stay permanently open. I would simply close it the moment I am done with it, would that also make the problem go away?

As for the files, if I start typing procrastitracker in Windows start search (just proc will do) it shows me both the program and also Database Files. You should backup the db.PT you find in there to another machine/cloud if you want to save its current state. The other files are simply backups it makes should you want to revert to a previous time.

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