Struggling to pay

[djt-dy]

Describe the issue

Hi, we're not sure why - we received a warning that out account will expire and we needed to renew our payment data.

The card we're currently using has an expiry of '26, so we're not sure what's going on.

We attempted to re-enter the card details in the payment portal and we get this error and can't progress.

Can you : -

• make sure our account doesn't expire while we sort this out
• resolve the issue so we can get back to work

Let us know.

Thanks in advance, and...

Rgds

David

I already tried

• I've read and searched the documentation.
• I've searched for similar filed issues in this repository.

Steps to reproduce the behavior

Go to payment portal
Access account details
Attempt to pay.

Expected behavior

Go to payment portal
Access account details
Pay

Screenshots

Exception traceback

No response

How do you run Weblate?

weblate.org service

Weblate versions

No response

Weblate deploy checks

No response

Additional context

No response

[sentry-io]

Sentry Issue: WEBSITE-1T

[nijel]

The payment data needs to be provided because it now operated by a company instead of me directly, see https://weblate.org/news/archive/weblate-company/

I apologize for that issue, the payment should now work as expected.

[github-actions]

Thank you for your report; the issue you have reported has just been fixed.

• In case you see a problem with the fix, please comment on this issue.
• In case you see a similar problem, please open a separate issue.
• If you are happy with the outcome, don’t hesitate to support Weblate by making a donation.