CS2 freeze at Valve logo and crash

[smjt2000]

• Steam client version: 1726604483
• Distribution: ArchLinux
• Opted into Steam client beta?: No (I don't even what is this!)
• Have you checked for system updates?: Yes
• Steam Logs: logs - (this file is available for only 6 days.)
• GPU: None (AMD on-board)

English is not my native language.

I have ArchLinux and after installing CS2 I can't open the game.
if I run the game I just see the black screen with Valve logo and after a time the game crash and I go to steam app, sometimes even steam crash and exit.
that time when it freeze at Valve logo is very long, maybe about one minute, but when I didn't have this issue it just take less than 15 seconds.
before Arch I had EndeavourOS. I removed the game at some point because my SSD ran out of space, and I think after the armory update I installed CS2 and this issue appeared for the first time at that time.
after that and after every update this issue don't solve and I can't play the game.

I tried steam-native and it didn't change anything.
I have "Combat Master" which has a Linux version like CS2 and I can play it without any problems.

I don't have a gaming laptop, I just play this game because I love Counter Strike and I get about 50-70 FPS in game and it's playable for me.

Laptop info:
HP 15-ef2126wm (it's exactly one of G8 models with a different name)
AMD Ryzen 5 5500U
no dedicated graphics
8 GB ram

[LollipopFt]

Hi, same problem here. When I opened CS2 from the steam launcher, the game showed me the valve logo for about 20 seconds before crashing.

Logs
logs.zip

Command Line Output

[ball@pyramid ~]$ steam-runtime
steam.sh[5687]: Running Steam on arch rolling 64-bit
steam.sh[5687]: STEAM_RUNTIME is enabled automatically
setup.sh[5734]: Steam runtime environment up-to-date!
steam.sh[5687]: Steam client's requirements are satisfied
CProcessEnvironmentManager is ready, 6 preallocated environment variables.
[2024-11-15 20:18:35] Startup - updater built Nov 12 2024 17:09:08
[2024-11-15 20:18:35] Startup - Steam Client launched with: '/home/ball/.local/share/Steam/ubuntu12_32/steam' '-srt-logger-opened'
11/15 20:18:35 minidumps folder is set to /tmp/dumps
11/15 20:18:35 Init: Installing breakpad exception handler for appid(steam)/version(1731433018)/tid(5791)
[2024-11-15 20:18:35] Loading cached metrics from disk (/home/ball/.local/share/Steam/package/steam_client_metrics.bin)
[2024-11-15 20:18:35] Using the following download hosts for Public, Realm steamglobal
[2024-11-15 20:18:35] 1. https://client-update.fastly.steamstatic.com, /, Realm 'steamglobal', weight was 900, source = 'update_hosts_cached.vdf'
[2024-11-15 20:18:35] 2. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 100, source = 'update_hosts_cached.vdf'
[2024-11-15 20:18:35] 3. https://client-update.steamstatic.com, /, Realm 'steamglobal', weight was 1, source = 'baked in'
[2024-11-15 20:18:35] Verifying installation...
[2024-11-15 20:18:35] Verification complete
UpdateUI: skip show logo
Steam logging initialized: directory: /home/ball/.local/share/Steam/logs

XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xe7610dc0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xe760f500
steamwebhelper.sh[5814]: Using supervisor /home/ball/.steam/root/ubuntu12_32/steam-runtime/amd64/usr/bin/steam-runtime-supervisor
steamwebhelper.sh[5814]: Starting steamwebhelper under bootstrap sniper steam runtime via /home/ball/.local/share/Steam/ubuntu12_64/steam-runtime-sniper.sh
steamwebhelper.sh[5814]: Using CEF sandbox \(try with -no-cef-sandbox if this fails\)
steamwebhelper.sh[5814]: Starting steamwebhelper with Sniper steam runtime at /home/ball/.local/share/Steam/ubuntu12_64/steam-runtime-sniper/_v2-entry-point
Steam Runtime Launch Service: starting steam-runtime-launcher-service
Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 5895
bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam
exec ./steamwebhelper -lang=en_US -cachedir=/home/ball/.local/share/Steam/config/htmlcache -steampid=5791 -buildid=1731433018 -steamid=0 -logdir=/home/ball/.local/share/Steam/logs -uimode=7 -startcount=0 -steamuniverse=Public -realm=Global -clientui=/home/ball/.local/share/Steam/clientui -steampath=/home/ball/.local/share/Steam/ubuntu12_32/steam -launcher=0 -no-restart-on-ui-mode-change --valve-enable-site-isolation --enable-smooth-scrolling --password-store=basic --log-file=/home/ball/.local/share/Steam/logs/cef_log.txt --disable-quick-menu --enable-features=PlatformHEVCDecoderSupport --disable-features=SpareRendererForSitePerProcess,DcheckIsFatal,ValveFFmpegAllowLowDelayHEVC
steamwebhelper.sh[6033]: Using supervisor /home/ball/.steam/root/ubuntu12_32/steam-runtime/amd64/usr/bin/steam-runtime-supervisor
steamwebhelper.sh[6033]: Starting steamwebhelper under bootstrap sniper steam runtime via /home/ball/.local/share/Steam/ubuntu12_64/steam-runtime-sniper.sh
steamwebhelper.sh[6033]: Using CEF sandbox \(try with -no-cef-sandbox if this fails\)
steamwebhelper.sh[6033]: Starting steamwebhelper with Sniper steam runtime at /home/ball/.local/share/Steam/ubuntu12_64/steam-runtime-sniper/_v2-entry-point
exec ./steamwebhelper -lang=en_US -cachedir=/home/ball/.local/share/Steam/config/htmlcache -steampid=5791 -buildid=1731433018 -steamid=0 -logdir=/home/ball/.local/share/Steam/logs -uimode=7 -startcount=1 -steamuniverse=Public -realm=Global -clientui=/home/ball/.local/share/Steam/clientui -steampath=/home/ball/.local/share/Steam/ubuntu12_32/steam -launcher=0 -no-restart-on-ui-mode-change --valve-enable-site-isolation --enable-smooth-scrolling --password-store=basic --log-file=/home/ball/.local/share/Steam/logs/cef_log.txt --disable-quick-menu --enable-features=PlatformHEVCDecoderSupport --disable-features=SpareRendererForSitePerProcess,DcheckIsFatal,ValveFFmpegAllowLowDelayHEVC
Desktop state changed: desktop: { pos:    0,   0 size: 1920,1080 } primary: { pos:    0,   0 size: 1920,1080 }
Caching cursor image for text, size 24x24, serial 579, cache size = 0
BuildCompleteAppOverviewChange: 168 apps
chdir "/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive"
ERROR: ld.so: object '/home/ball/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/ball/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/ball/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object '/home/ball/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/ball/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
Game Recording - would start recording game 730, but recording for this game is disabled
Adding process 6380 for gameID 730
Adding process 6381 for gameID 730
Adding process 6382 for gameID 730
pid 6471 != 6470, skipping destruction (fork without exec?)
basename: extra operand 'Offensive/game/cs2.sh'
Try 'basename --help' for more information.
pid 6473 != 6470, skipping destruction (fork without exec?)
Adding process 6470 for gameID 730
Adding process 6472 for gameID 730
Adding process 6474 for gameID 730
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libengine2.so, got 0x607ecbd98af0
Using breakpad crash handler
Adding process 6475 for gameID 730
Adding process 6476 for gameID 730
Adding process 6477 for gameID 730
[S_API] SteamAPI_Init(): Loaded '/home/ball/.local/share/Steam/linux64/steamclient.so' OK.
Setting breakpad minidump AppID = 730
Forcing breakpad minidump interfaces to load
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
11/15 20:19:02 minidumps folder is set to /tmp/dumps
11/15 20:19:02 Init: Installing breakpad exception handler for appid(730)/version(9347743)/tid(6475)
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
SteamInternal_SetMinidumpSteamID:  Caching Steam ID:  76561199061944469 [API loaded yes]
SteamInternal_SetMinidumpSteamID:  Setting Steam ID:  76561199061944469
Setting breakpad minidump AppID = 2347771
Loaded libSDL3.so.0, got 0x607ecbebd9e0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libtier0.so, got 0x607ecbd77cd0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libfilesystem_stdio.so, got 0x607ecbf09ba0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libinputsystem.so, got 0x607ecbf3ab80
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/liblocalize.so, got 0x607ecbf4e200
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/librendersystemvulkan.so, got 0x607ecbf605c0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libresourcesystem.so, got 0x607ecbf73620
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libschemasystem.so, got 0x607ecbf85b10
Fossilize INFO: Overriding serialization path: "/home/ball/.local/share/Steam/steamapps/shadercache/730/fozpipelinesv6/steamapprun_pipeline_cache".
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libmaterialsystem2.so, got 0x607ecc85f180
Loaded libpangoft2-1.0.so, got (nil)
 failed to dlopen "libpangoft2-1.0.so" error=libpangoft2-1.0.so: cannot open shared object file: No such file or directory
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libpanorama_text_pango.so, got 0x607ecc8a2620
Fontconfig warning: "/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/panorama/fonts/fonts.conf", line 39: unknown element "fontpattern"
Fontconfig warning: "/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/panorama/fonts/fonts.conf", line 40: unknown element "fontpattern"
Fontconfig warning: "/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/panorama/fonts/fonts.conf", line 41: unknown element "fontpattern"
Fontconfig warning: "/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/panorama/fonts/fonts.conf", line 42: unknown element "fontpattern"
Fontconfig warning: "/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/panorama/fonts/fonts.conf", line 43: unknown element "fontpattern"
Fontconfig warning: "/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/panorama/fonts/fonts.conf", line 86: saw string, expected range
Fontconfig warning: "/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/panorama/fonts/../../../core/panorama/fonts/conf.d/41-repl-os-win.conf", line 148: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/panorama/fonts/../../../core/panorama/fonts/conf.d/41-repl-os-win.conf", line 160: Having multiple values in <test> isn't supported and may not work as expected
Loaded libfreetype.so.6, got 0x607ecc8a3620
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libpanorama_text_pango.so, got 0x607ecc8a2620
Loaded libfontconfig.so.1, got 0x607ecc8a3bb0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libmeshsystem.so, got 0x607ecc95a5c0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libworldrenderer.so, got 0x607ecc96d920
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libpulse_system.so, got 0x607ecc97feb0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libvscript.so, got 0x607ecc993de0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libnetworksystem.so, got 0x607ecc9a6370
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libanimationsystem.so, got 0x607ecc9baa00
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libvphysics2.so, got 0x607ecc9d0950
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libsoundsystem.so, got 0x607ecc9e3e70
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libsteamaudio.so, got 0x607ecc9fa600
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libscenesystem.so, got 0x607ecca0e100
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libparticles.so, got 0x607ecca242d0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libpanoramauiclient.so, got 0x607ecca37380
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libv8system.so, got 0x607ecca41930
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libpanorama.so, got 0x607ecca49ea0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/librenderdoc.so, got (nil)
 failed to dlopen "/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/librenderdoc.so" error=/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/librenderdoc.so: cannot open shared object file: No such file or directory
Loaded librenderdoc.so, got (nil)
 failed to dlopen "librenderdoc.so" error=librenderdoc.so: cannot open shared object file: No such file or directory
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/bin/linuxsteamrt64/libserver.so, got 0x607ecdb65d30
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/bin/linuxsteamrt64/libclient.so, got 0x607ecdb95f50
Loaded libmpg123.so.0, got 0x607ecdbd4ce0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libcairo.so, got 0x607ece11b180
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libengine2.so, got 0x607ecbd98af0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/bin/linuxsteamrt64/libhost.so, got 0x607ece2197d0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/bin/linuxsteamrt64/libscenefilecache.so, got 0x607ece22cee0
Loaded /home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/csgo/bin/linuxsteamrt64/libmatchmaking.so, got 0x607ece23f2d0
crash_20241115201916_2.dmp[6522]: Uploading dump (out-of-process)
/tmp/dumps/crash_20241115201916_2.dmp
Adding process 6521 for gameID 730
crash_20241115201916_3.dmp[6526]: Uploading dump (out-of-process)
/tmp/dumps/crash_20241115201916_3.dmp
Adding process 6525 for gameID 730
crash_20241115201916_4.dmp[6530]: Uploading dump (out-of-process)
/tmp/dumps/crash_20241115201916_4.dmp
Adding process 6529 for gameID 730
crash_20241115201916_4.dmp[6530]: Finished uploading minidump (out-of-process): success = yes
crash_20241115201916_4.dmp[6530]: response: Discarded=1
crash_20241115201916_4.dmp[6530]: file ''/tmp/dumps/crash_20241115201916_4.dmp'', upload yes: ''Discarded=1''
pid 6530 != 6529, skipping destruction (fork without exec?)
crash_20241115201916_2.dmp[6522]: Finished uploading minidump (out-of-process): success = yes
crash_20241115201916_3.dmp[6526]: Finished uploading minidump (out-of-process): success = yes
crash_20241115201916_2.dmp[6522]: response: Discarded=1
crash_20241115201916_3.dmp[6526]: response: Discarded=1
crash_20241115201916_2.dmp[6522]: file ''/tmp/dumps/crash_20241115201916_2.dmp'', upload yes: ''Discarded=1''
crash_20241115201916_3.dmp[6526]: file ''/tmp/dumps/crash_20241115201916_3.dmp'', upload yes: ''Discarded=1''
pid 6522 != 6521, skipping destruction (fork without exec?)
pid 6526 != 6525, skipping destruction (fork without exec?)
/home/ball/.local/share/Steam/steamapps/common/Counter-Strike Global Offensive/game/cs2.sh: line 98:  6475 Segmentation fault      (core dumped) ${STEAM_RUNTIME_PREFIX} ${GAME_DEBUGGER} "${GAMEROOT}"/${GAMEEXE} "$@"
Game Recording - game stopped [gameid=730]
Removing process 6529 for gameID 730
Removing process 6525 for gameID 730
Removing process 6521 for gameID 730
Removing process 6477 for gameID 730
Removing process 6476 for gameID 730
Removing process 6475 for gameID 730
Removing process 6474 for gameID 730
Removing process 6472 for gameID 730
Removing process 6470 for gameID 730
Removing process 6382 for gameID 730
Removing process 6381 for gameID 730
Removing process 6380 for gameID 730
[2024-11-15 20:19:49] Shutdown

System Information

Computer Information:

Manufacturer: ASUSTeK COMPUTER INC.
Model: UX425JA
Form Factor: Laptop
No Touch Input Detected

Processor Information:

CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz
CPU Family: 0x6
CPU Model: 0x7e
CPU Stepping: 0x5
CPU Type: 0x0
Speed: 3900 MHz
8 logical processors
4 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Supported
AVX512VNNI: Supported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported

Operating System Version:

"Arch Linux" (64 bit)
Kernel Name: Linux
Kernel Version: 6.11.7-arch1-1
X Server Vendor: The X.Org Foundation
X Server Release: 12101014
X Window Manager: bspwm
Steam Runtime Version: steam-runtime_0.20241024.105847

Client Information:

Version: 1731433018
Browser GPU Acceleration Status: Enabled
Browser Canvas: Enabled
Browser Canvas out-of-process rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Enabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Disabled
Browser Vulkan: Disabled
Browser WebGL: Enabled
Browser WebGL2: Enabled
Browser WebGPU: Disabled
Browser WebNN: Disabled

Video Card:

Driver: Intel Mesa Intel(R) Iris(R) Plus Graphics (ICL GT2)
Driver Version: 4.6 (Compatibility Profile) Mesa 24.2.7-arch1.1
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 74 Hz
VendorID: 0x8086
DeviceID: 0x8a52
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.75" x 11.65" (23.78" diag), 52.7cm x 29.6cm (60.4cm diag)
Primary VRAM Not Detected

Sound card:

Audio device: Realtek ALC294

Memory:

RAM: 7609 Mb

VR Hardware:

VR Headset: None detected

Miscellaneous:

UI Language: English
LANG: en_SG.UTF-8
Total Hard Disk Space Available: 397031 MB
Largest Free Hard Disk Block: 122009 MB

Storage:

Number of SSDs: 1
SSD sizes: 0B
Number of HDDs: 0
Number of removable drives: 0

Dumps
dumps.zip