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Print via cloud #9436

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Thes3D opened this issue Mar 23, 2021 · 8 comments
Open

Print via cloud #9436

Thes3D opened this issue Mar 23, 2021 · 8 comments
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Status: Needs Info Needs more information before action can be taken. Status: Stale ⌛ This issue is over a year old. It might be obsolete or just needs a fresh set of eyes Type: Bug The code does not produce the intended behavior.

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@Thes3D
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Thes3D commented Mar 23, 2021

Application Version

4.6.3 Enterprise

Platform

Windows 10

Printer

Ultimaker 2+ Connect

Reproduction steps

Setup UMC on network
Connect printer via digital factory
Digital factory sees printer but can not connect because it says it is in different group

Actual results

Can not print via cloud

Expected results

Print via cloud

This may seem minor, but clients are paying extra for this feature and it does not work on Cura Enterprise 4.6.3
Is there a more recent version than 4.6.3 for Enterprise?
@Thes3D Thes3D added the Type: Bug The code does not produce the intended behavior. label Mar 23, 2021
@fvrmr
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fvrmr commented Mar 25, 2021

Hi @Thes3D thank you for your bug report.
Could you try to add your printer manually in Cura Enterprise via ip adress? And see if that works.

And 4.6.3 is the most recent version for Enterprise.

@fvrmr fvrmr added the Status: Needs Info Needs more information before action can be taken. label Mar 25, 2021
@Thes3D
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Thes3D commented Mar 27, 2021 via email

@no-response no-response bot removed the Status: Needs Info Needs more information before action can be taken. label Mar 27, 2021
@fvrmr

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@fvrmr fvrmr added the Status: Needs Info Needs more information before action can be taken. label Mar 30, 2021
@fvrmr
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fvrmr commented Mar 30, 2021

Hi @Thes3D please ignore my previous comment because you can't connect your UM2+ Connect in Cura 4.6.3 Enterprise because the UM2+ C profile wasn't in the release of Cura 4.6.3.

@Thes3D
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Thes3D commented Mar 30, 2021 via email

@no-response no-response bot removed the Status: Needs Info Needs more information before action can be taken. label Mar 30, 2021
@Ghostkeeper
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This is supposed to be fixed with release 4.9. Or rather, the UM2+C printer was added in 4.7 but the next Enterprise release is supposed to become 4.9, so it will be available then, once that is stable.

@Thes3D
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Thes3D commented Apr 9, 2021 via email •
edited by nallath
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@GregValiant GregValiant added Status: Needs Info Needs more information before action can be taken. Status: Stale ⌛ This issue is over a year old. It might be obsolete or just needs a fresh set of eyes labels Nov 19, 2024
@GregValiant
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Is this still an issue in current Cura versions (5.8.0 and up)? Can this be closed?

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Status: Needs Info Needs more information before action can be taken. Status: Stale ⌛ This issue is over a year old. It might be obsolete or just needs a fresh set of eyes Type: Bug The code does not produce the intended behavior.
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@Ghostkeeper @nallath @GregValiant @fvrmr @Thes3D