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[Client] Game crashes when trying to join both server and singleplayer #25135

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Polizeiwaschbaer opened this issue Sep 4, 2024 · 6 comments
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@Polizeiwaschbaer
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ECO version - Hotfix 11.0.3 (Steam)

Expected behavior - What should happen without the bug present
Game starts normally, able to just join servers and singleplayer as well

Actual behavior - Behavior caused by the bug
Game starts normally, crashes on "Loading World", most of the time at 70% (dunno if thats important)

Steps to Reproduce - A detailed, step-by-step guide to reproducing the bug
-Start game via Steam -Click on either continue or any server (tested on White Tiger) -wait for the game to initialize and load the world

The following items should be included in the bug report as appropriate:

Operating system or web browser - (e.g. Windows 10 or Google Chrome)
Windows 11 Pro (did a new, clean install a few days ago)

System specs - CPU, graphics card
CPU: AMD Ryzen 7 5800x
GPU: Nvidia GeForce RTX 3080ti
RAM: 32 GB DDR4

Error message text - Screenshot the error messages if you can't copy the text
-see below-

Additional files
-none-

Crash dumps for the ECO client can be found in Users -> (Username) -> AppData -> LocalLow -> Strange Loop Games -> ECO -> Crashes
Multiplayer: Crash_2024-09-04_200806213.zip
Singleplayer: Crash_2024-09-04_200652586.zip

Crash dumps for the ECO server can be found in the server folder at Eco_Data -> Server -> Dump
log_240904100603.log

Screenshots or videos - Strongly encouraged. These are very helpful for resolving bugs
Moments before disaster: Screenshot_4
Disaster struck: Screenshot_2

@Polizeiwaschbaer
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Polizeiwaschbaer commented Sep 5, 2024

Quick edit, the issue seems to lie with steam.

In the Steam version, not a single thing changed even after performing a clean install (deinstalled from steam, deleted the folders in Temp and LocalLow; also tried moving from SSD to HDD).

On the SLG client, things were a bit different. Local Hosting worked like a charm every time without a single crash. Tried joining White Tiger thrice, crashed everytime. Joined a random Vanilla server 2 times, first crashed, on the second time it worked.
I'll investigate a bit more, if I find something I'll keep it posted here

[Steam] Edit 05/09 20:30 CET;
Tried disabling TurboClock (seems to sometimes cause issues with Unity games) - not working

[SLG] Edit 05/09 21:20 CET;
Tried messing around with graphics settings to no avail; tried about 10 different servers on SLG (with and without mods, official and unofficial), all running without problems except for White Tiger (mods or the sheer number of players I guess?); gonna stick with SLG since most servers work for now, tho a fix for Steam would be nice - kinda working

@D3nnis3n
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D3nnis3n commented Sep 7, 2024

Steam and SLG builds are identical, just the login process is different - this does not look like an issue with the build, but something locally. Are the different clients installed on different SSDs/HDDs for example?

@D3nnis3n D3nnis3n added the Status: Needs Information This issue needs more information to be continued. label Sep 7, 2024
@Polizeiwaschbaer
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Polizeiwaschbaer commented Sep 7, 2024

SLG is currently running on SSD; Steam for experimentation on HDD, though I've had it on my SSD where it didn't work. I'll try to reinstall the Steam version onto the same SSD that the SLG client is currently working on, I'll get back to you ASAP.

Edit:
One (unpopulated) server worked, others kept crashing. Tbh I've got no clue whats the pattern here. Crash Logs and Dumps attached.
Crashes.zip

Would a DxDiag report be of any help?

Yet another Edit:
Tried the same servers on SLG, they crash there too. At this point I'm just worried that, if the server im currently playing on advances too far, I won't be able to play on there anymore. Dang

@D3nnis3n
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D3nnis3n commented Sep 9, 2024

A DXDiag is useful for escalating with Unity - Update 11 contained a Unity update and this looks like it could be related.

You made sure that all your relevant drivers are up to date? Does changing graphic settings have any effect?

@Polizeiwaschbaer
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Hi there, sorry for the late response.
Checked the CPU and graphics card drivers, all are up to date.
I also tried fiddling with the graphic settings, doesn't change anything.

I'll attach the DxDiag here:
DxDiag.txt

@D3nnis3n
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Have you tested this on 11.1 and with most recent drivers available now? What is the status?

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