[BUG] "product_added_to_cart" events are not counted in my Shopify admin

[jargot]

Describe the bug
When I click on my add to cart button, the product is correctly added to cart. In the network tab, I can see a POST request to https://monorail-edge.shopifysvc.com/unstable/produce_batch that contains the product_added_to_cart event name, with the correct shopId. This requests returns 200. However, my dashboard at rareitemclub.myshopify.com/admin/dashboards displays 0 add to cart events.

To Reproduce

1. Go to rareitemclub.com
2. Open your network tab
3. Go any product and click on 'Add to cart'
4. Look at the request with the 200 response
   Unfortunately I can't give you access to my shop dashboard, but I added a screenshot below detailing what number I expect to go up.

Expected behaviour
I expect the of the Add to cart counter to go up from zero, especially since: 1) I clicked the button and saw the event fire, and 2) we sold products so we know they must have been added to carts (we don't have an instant buy option)

Screenshots

Additional context
I never had a value there since switching to a custom storefront, and I just updated to Hydrogen 1.4.6 a few hours ago, so maybe the analytics is very slow to update?

• Hydrogen version: 1.4.6

[ghost]

Having the exact same issue here, @jargot did you find a solution? Thank you.

[jargot]

Unfortunately not, but I've seen one or two events go through in the end (still a tiny % of real add-to-carts).
I assume they are aware of the issue, and the 1.1.6 release is an effort to fix that, although it would be nice to have official acknowledgement.

[ghost]

Got a reply from Shopify Plus Support chat, this is a known issue from the developers and it's actively worked on, but there's no release date yet. Relying on other platforms like Google Analytics is the only workaround for now.