GET `/warehouses/fulfillments` fails with 302 "You are being redirected" #30

goldenneilm · 2024-02-19T18:56:05Z

goldenneilm
Feb 19, 2024

Beginning on 2/15/24, calls to GET /warehouses/fulfillments begain to fail with 302, for example

GET https://api.sellbrite.com:443/v1/warehouses/fulfillments/{UUID}?sb_status=open&sb_payment_status=all&shipment_status=none&min_ordered_at=2024-02-10T00%3A00%3A00Z&page=1&page_size=100

Which had previously succeeded, began to fail with 302 "You are being redirected"

<?xml version="1.0"?> 
<html> 
<body>You are being <a href="https://api.sellbrite.com/merchants/sign_in">redirected</a>.
</body> 
</html>

It appears to be an auth error, however other requests with the same credentials succeed, for example GET /warehouses returns the expected response data
The first occurence of the error was 02/15/2024 06:04:27 EST (x-request-id: 7d660615-cc89-48db-8209-fb38526e2964). It was isolated at first; subsequent attempts succeeded.
Since then it increased in frequency, and as of 02/16/2024 12:20:01 EST (x-request-id: 687d15be-2587-4b1d-b940-fbfb9a065805) the request fails 100% of the time.

This error is preventing us from syncing fulfillments data to the warehouse, please urgently advise.

Answered by rengler-godaddy

Feb 20, 2024

Hello - Thanks for reaching out!

It appears this was due to an update that our team rolled back this morning. Can you let us know if you’re still seeing the same issue?

View full answer

rengler-godaddy · 2024-02-20T23:14:50Z

rengler-godaddy
Feb 20, 2024

Hello - Thanks for reaching out!

It appears this was due to an update that our team rolled back this morning. Can you let us know if you’re still seeing the same issue?

1 reply

goldenneilm Feb 21, 2024
Author

Confirmed, this error has not reoccurred since 02/20/2024 14:50:09 EST. Thank you SellBrite team

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GET `/warehouses/fulfillments` fails with 302 "You are being redirected" #30

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GET /warehouses/fulfillments fails with 302 "You are being redirected" #30

goldenneilm Feb 19, 2024

Replies: 1 comment · 1 reply

rengler-godaddy Feb 20, 2024

goldenneilm Feb 21, 2024 Author

GET `/warehouses/fulfillments` fails with 302 "You are being redirected" #30

goldenneilm
Feb 19, 2024

Replies: 1 comment 1 reply

rengler-godaddy
Feb 20, 2024

goldenneilm Feb 21, 2024
Author