diff --git a/__tests__/mocks.ts b/__tests__/mocks.ts
index bc53e2cd28e..39b87a2d67e 100644
--- a/__tests__/mocks.ts
+++ b/__tests__/mocks.ts
@@ -24,4 +24,12 @@ jest.mock('@uidotdev/usehooks', () => ({
   // Params are implicitly `any` and needed for the tests
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   useLocalStorage: (_: any, intialValue: any) => [intialValue, jest.fn()],
+  useNetworkState: () => ({
+    effectiveType: '4g',
+    downlink: 10,
+    rtt: 50,
+    saveData: false,
+    online: true,
+    type: 'wifi',
+  }),
 }))
diff --git a/libs/domains/service-logs/feature/src/lib/list-service-logs/list-service-logs.tsx b/libs/domains/service-logs/feature/src/lib/list-service-logs/list-service-logs.tsx
index 6c212f7e06a..98c4d519229 100644
--- a/libs/domains/service-logs/feature/src/lib/list-service-logs/list-service-logs.tsx
+++ b/libs/domains/service-logs/feature/src/lib/list-service-logs/list-service-logs.tsx
@@ -175,16 +175,49 @@ export function ListServiceLogs({ environment, clusterId, serviceStatus, environ
     .with('RUNNING', 'WARNING', () => true)
     .otherwise(() => false)
 
+  function HeaderLogsComponent() {
+    return (
+      <HeaderLogs
+        type="SERVICE"
+        environment={environment}
+        serviceId={serviceId ?? ''}
+        serviceStatus={serviceStatus}
+        environmentStatus={environmentStatus}
+      >
+        <Link
+          as="button"
+          className="gap-1"
+          variant="surface"
+          to={
+            ENVIRONMENT_LOGS_URL(environment.organization.id, environment.project.id, environment.id) +
+            DEPLOYMENT_LOGS_URL(serviceId)
+          }
+        >
+          {match(service)
+            .with({ serviceType: 'DATABASE' }, (db) => db.mode === 'CONTAINER')
+            .otherwise(() => true) ? (
+            <ServiceStateChip className="mr-1" mode="deployment" environmentId={environment.id} serviceId={serviceId} />
+          ) : null}
+          Go to latest deployment
+          <Icon iconName="arrow-right" />
+        </Link>
+      </HeaderLogs>
+    )
+  }
+
   // Temporary solution with `includes` to handle the case where only one log with the message 'No pods found' is received.
   if (!logs || logs.length === 0 || logs[0].message.includes('No pods found')) {
     return (
       <div className="p-1">
-        <div className="h-[calc(100vh-72px)] border border-neutral-500 bg-neutral-600 pt-11">
-          <ServiceLogsPlaceholder
-            serviceName={service?.name}
-            itemsLength={logs.length}
-            databaseMode={service?.serviceType === 'DATABASE' ? service.mode : undefined}
-          />
+        <div className="h-[calc(100vh-72px)] border border-r-0 border-t-0 border-neutral-500 bg-neutral-600">
+          <HeaderLogsComponent />
+          <div className="h-[calc(100vh-136px)] border-r border-neutral-500 bg-neutral-600 pt-11">
+            <ServiceLogsPlaceholder
+              serviceName={service?.name}
+              itemsLength={logs.length}
+              databaseMode={service?.serviceType === 'DATABASE' ? service.mode : undefined}
+            />
+          </div>
         </div>
       </div>
     )
@@ -199,36 +232,7 @@ export function ListServiceLogs({ environment, clusterId, serviceStatus, environ
     >
       <div className="h-[calc(100vh-64px)] w-full max-w-[calc(100vw-64px)] overflow-hidden p-1">
         <div className="relative h-full border border-r-0 border-t-0 border-neutral-500 bg-neutral-600">
-          <HeaderLogs
-            type="SERVICE"
-            environment={environment}
-            serviceId={serviceId ?? ''}
-            serviceStatus={serviceStatus}
-            environmentStatus={environmentStatus}
-          >
-            <Link
-              as="button"
-              className="gap-1"
-              variant="surface"
-              to={
-                ENVIRONMENT_LOGS_URL(environment.organization.id, environment.project.id, environment.id) +
-                DEPLOYMENT_LOGS_URL(serviceId)
-              }
-            >
-              {match(service)
-                .with({ serviceType: 'DATABASE' }, (db) => db.mode === 'CONTAINER')
-                .otherwise(() => true) ? (
-                <ServiceStateChip
-                  className="mr-1"
-                  mode="deployment"
-                  environmentId={environment.id}
-                  serviceId={serviceId}
-                />
-              ) : null}
-              Go to latest deployment
-              <Icon iconName="arrow-right" />
-            </Link>
-          </HeaderLogs>
+          <HeaderLogsComponent />
           <div className="flex h-12 w-full items-center justify-between border-b border-neutral-500 px-4 py-2.5">
             <div className="flex items-center gap-3">
               <Button
diff --git a/libs/domains/service-logs/feature/src/lib/service-logs-placeholder/service-logs-placeholder.tsx b/libs/domains/service-logs/feature/src/lib/service-logs-placeholder/service-logs-placeholder.tsx
index 915c9a057ac..7997fdd0da7 100644
--- a/libs/domains/service-logs/feature/src/lib/service-logs-placeholder/service-logs-placeholder.tsx
+++ b/libs/domains/service-logs/feature/src/lib/service-logs-placeholder/service-logs-placeholder.tsx
@@ -5,6 +5,7 @@ import { P, match } from 'ts-pattern'
 import { useDeploymentStatus } from '@qovery/domains/services/feature'
 import { DEPLOYMENT_LOGS_URL, ENVIRONMENT_LOGS_URL } from '@qovery/shared/routes'
 import { Icon, Link, LoaderSpinner } from '@qovery/shared/ui'
+import { useNetworkState } from '@qovery/shared/util-hooks'
 
 export function LoaderPlaceholder() {
   return (
@@ -25,6 +26,7 @@ export function ServiceLogsPlaceholder({ serviceName, databaseMode, itemsLength
   const { data: deploymentStatus } = useDeploymentStatus({ environmentId, serviceId })
   const { state: deploymentState } = deploymentStatus ?? {}
   const [showPlaceholder, setShowPlaceholder] = useState(false)
+  const { effectiveType } = useNetworkState()
 
   useEffect(() => {
     const timer = setTimeout(() => {
@@ -40,29 +42,48 @@ export function ServiceLogsPlaceholder({ serviceName, databaseMode, itemsLength
         itemsLength: 0,
         deploymentState: P.when((state) => state !== 'READY' && state !== 'STOPPED'),
       },
-      () => <LoaderPlaceholder />
-    )
-    .with({ itemsLength: 0, deploymentState: P.when((state) => state === 'READY' || state === 'STOPPED') }, () =>
-      showPlaceholder ? (
-        <div className="text-center">
-          <p className="mb-1 font-medium text-neutral-50">
-            No logs available for <span className="text-brand-400">{serviceName}</span>.
-          </p>
-          <p className="mb-2 text-sm font-normal text-neutral-300">Please check if the service is up and running.</p>
-          <Link
-            as="button"
-            size="sm"
-            color="neutral"
-            to={ENVIRONMENT_LOGS_URL(organizationId, projectId, environmentId) + DEPLOYMENT_LOGS_URL(serviceId)}
-          >
-            Go to latest deployment
-            <Icon iconName="arrow-right" className="ml-1" />
-          </Link>
+      () => (
+        <div>
+          <LoaderPlaceholder />
+          <div className="mt-4 flex flex-col gap-1">
+            {showPlaceholder && (
+              <p className="text-center text-sm font-medium text-neutral-300">
+                Processing is taking more than 10s <br /> No logs available, please check the service configuration
+              </p>
+            )}
+            {effectiveType !== undefined && effectiveType !== '4g' && (
+              <p className="text-center text-sm font-medium text-neutral-350">Your connection is slow.</p>
+            )}
+          </div>
         </div>
-      ) : (
-        <LoaderPlaceholder />
       )
     )
+    .with(
+      {
+        itemsLength: 0,
+        deploymentState: P.when((state) => state === 'READY' || state === 'STOPPED'),
+      },
+      () =>
+        showPlaceholder ? (
+          <div className="text-center">
+            <p className="mb-1 font-medium text-neutral-50">
+              No logs available for <span className="text-brand-400">{serviceName}</span>.
+            </p>
+            <p className="mb-4 text-sm font-normal text-neutral-300">Please check if the service is up and running.</p>
+            <Link
+              as="button"
+              size="sm"
+              color="neutral"
+              to={ENVIRONMENT_LOGS_URL(organizationId, projectId, environmentId) + DEPLOYMENT_LOGS_URL(serviceId)}
+            >
+              Go to latest deployment
+              <Icon iconName="arrow-right" className="ml-1" />
+            </Link>
+          </div>
+        ) : (
+          <LoaderPlaceholder />
+        )
+    )
     .otherwise(() => (
       <div className="text-center">
         <p className="mb-1 font-medium text-neutral-50">
diff --git a/libs/shared/util-hooks/src/index.ts b/libs/shared/util-hooks/src/index.ts
index 9aaf89f6cb4..8adefe4f8ce 100644
--- a/libs/shared/util-hooks/src/index.ts
+++ b/libs/shared/util-hooks/src/index.ts
@@ -1,7 +1,14 @@
 // eslint-disable-next-line @typescript-eslint/no-restricted-imports
-import { useClickAway, useCopyToClipboard, useDebounce, useDocumentTitle, useLocalStorage } from '@uidotdev/usehooks'
+import {
+  useClickAway,
+  useCopyToClipboard,
+  useDebounce,
+  useDocumentTitle,
+  useLocalStorage,
+  useNetworkState,
+} from '@uidotdev/usehooks'
 
 // NOTE: if you export from `@uidotdev/usehooks`, you need to mock it on the `mocks.ts` file for tests
-export { useDocumentTitle, useClickAway, useCopyToClipboard, useDebounce, useLocalStorage }
+export { useDocumentTitle, useClickAway, useCopyToClipboard, useDebounce, useLocalStorage, useNetworkState }
 
 export * from './lib/use-format-hotkeys/use-format-hotkeys'