Add the "cc" addresses of an email to the observers of the ticket #904
Labels
topic: emails
All the stuff related to the emails system
topic: ticketing
All the stuff related to the tickets
Milestone
Problem
Customers often answers by email by adding other users in copy (i.e. the CC email field). In this case, we would like to add the emails to the observers so they get the future answers.
Solution
Add the "cc" addresses to the list of observers of the ticket.
It may have security consequences though, so we shouldn't design the solution too fast.
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