[Components] dixa

[pipedream-component-development]

dixa

URLs

• https://docs.dixa.io/openapi

Webhook Sources

new-customer-satisfaction-rating-instant

Prompt

Emit new event when a customer submits a satisfaction rating for a conversation. Props required: 'name'. The event is 'ConversationRated'.

URLs

• https://docs.dixa.io/openapi/dixa-api/v1/tag/Webhooks/#tag/Webhooks/operation/postWebhooks

new-conversation-created-instant

Prompt

Emit new event when a conversation is created in Dixa. Props required: 'name'. The event is 'ConversationCreated'.

URLs

• https://docs.dixa.io/openapi/dixa-api/v1/tag/Webhooks/#tag/Webhooks/operation/postWebhooks

conversation-status-changed-instant

Prompt

Emit new event when the status of a conversation changes (e.g., Open, Closed, or Follow Up). Props required: 'name'. The events are 'ConversationPending', 'ConversationMessageAdded', 'ConversationTagAdded', 'ConversationAssigned', 'ConversationPendingExpired', 'ConversationTransferred', 'ConversationEnqueued', 'ConversationCreated', 'ConversationUnassigned', 'ConversationOpen', 'ConversationAbandoned', 'ConversationClosed', 'ConversationNoteAdded', 'ConversationEndUserReplaced', 'ConversationTagRemoved' and 'ConversationRated'.

URLs

• https://docs.dixa.io/openapi/dixa-api/v1/tag/Webhooks/#tag/Webhooks/operation/postWebhooks

new-message-added-instant

Prompt

Emit new event when a new message is added to a conversation. Props required: 'name'. The event is 'ConversationMessageAdded'.

URLs

• https://docs.dixa.io/openapi/dixa-api/v1/tag/Webhooks/#tag/Webhooks/operation/postWebhooks

new-tag-added-instant

Prompt

Emit new event when a tag is added to a conversation. Props required: 'name'. The event is 'ConversationTagAdded'.

URLs

• https://docs.dixa.io/openapi/dixa-api/v1/tag/Webhooks/#tag/Webhooks/operation/postWebhooks

Actions

create-conversation

Prompt

Create a new email or contact form-based conversation. Required props: 'subject' (subject of the conversation), 'emailIntegrationId' and 'messageType' which can be 'Inbound' or 'Outbound'. Optional prop: 'language'.

URLs

• https://docs.dixa.io/openapi/dixa-api/v1/tag/Conversations/#tag/Conversations/operation/postConversations

add-message

Prompt

Add a message to an existing conversation. Required prop: 'conversationId' (ID of the conversation). Optional props: 'attachments' (list of files to include in the message), 'content', 'externalId' and 'integrationEmail'. Prop 'conversationId' has async options.

URLs

• https://docs.dixa.io/openapi/exports-api/paths/~1v1~1conversation_export/get/
• https://docs.dixa.io/openapi/dixa-api/v1/tag/Conversations/#tag/Conversations/operation/postConversationsConversationidMessages

set-custom-contact-attributes

Prompt

Update custom attributes for a specified user. Required props: 'userId' (ID of the user). Optional props: 'attributes' (key-value pairs of attributes to update). Prop 'userId' has async options.

URLs

• https://docs.dixa.io/openapi/dixa-api/v1/tag/End-Users/#tag/End-Users/operation/getEndusers
• https://docs.dixa.io/openapi/dixa-api/v1/tag/Custom-Attributes/#tag/Custom-Attributes/operation/patchEndusersUseridCustom-attributes

tag-conversation

Prompt

Add tags from a conversation. Required props: 'conversationId' (ID of the conversation), 'tagId' (ID of the tag to add). Prop 'conversationId' has async options.

URLs

• https://docs.dixa.io/openapi/exports-api/paths/~1v1~1conversation_export/get/
• https://docs.dixa.io/openapi/dixa-api/v1/tag/Tags/#tag/Tags/operation/putConversationsConversationidTagsTagid