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#5644 audio out of sync 1 sec different operation sys : Win 11 log files don't find. I can't install the English version. I choose English during installation, but it installs in Hungarian. #5658

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drnmy120 opened this issue Nov 10, 2024 · 1 comment

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@drnmy120
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Describe the bug:
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Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior:
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System Details:

  • OpenShot Version [e.g. 2.4.3]: {{ log_context.openshot_qt_version }}
  • Operating System / Distro: [e.g. Windows 10, Linux Mint 17.1]

Log Files:
If you are experiencing a crash, please collect and attach logs of the problem. Log files can be found in the .openshot_qt folder in your user home directory. Log files over 2 MB in size will need to be compressed, please attach a ZIP file instead of the raw logs.

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@drnmy120 drnmy120 changed the title #56440 audio out of sync 1 sec different operation sys : Win 11 log files don't find. I can't install the English version. I choose English during installation, but it installs in Hungarian. #5644 audio out of sync 1 sec different operation sys : Win 11 log files don't find. I can't install the English version. I choose English during installation, but it installs in Hungarian. Nov 10, 2024
@Colorjet3
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Colorjet3 commented Nov 11, 2024

Hello @drnmy120 What is your primary language and what is your computer Windows 11 primary language? If that is set to Hungarian, then OpenShot will by default match the operating system default language. If you want to see OpenShot in English, then, after installation, need to go to Edit | Preferences | General tab and change the Language setting from Default to English. Restart OpenShot and it should be in English.

Audio Sync issue. Is the audio sync issue happening during the editing process and/or in the final Export? Audio sync issues have been reported by users during the editing process. However, once the project has been Exported, the audio sync issue disappears. Please confirm this either way.

Update: In the Search box from the Desktop type "about your pc" without the quote and run it. Please provide the following in the Windows specifications section:

Edition: Windows 11 Pro or Windows Home?

Version: 23h2? 24h2? etc?

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