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Cannot edit/open documents (only download) via shared URL after upgrade to 9.1.2 #982

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geoglis opened this issue Apr 10, 2024 · 10 comments

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@geoglis
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geoglis commented Apr 10, 2024

opening files via
https://cloud.xxxxx.de/index.php/apps/onlyoffice/126038?filePath=xxxxyyyyzzz.xlsx
works fine.

But shared documents via URLs like
https://cloud.xxxxx.de/index.php/s/EA69mymDsSmt7oX
don't get opened.
The user can only download the file.

With previous version 9.0 all worked fine.

System:
Nextcloud: 28.0.4 (on Debian 12)
OnlyOffice DocumentServer: latest (via Docker, updated on April 10th)

@andricas
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extactly same problem for me.

Same NC version , Same OO version. Updated same on April 12)

Read a lot of topic speaking about missing js directory in 9.1.0 but this folder is present in 9.1.2.

It seem that no OO server are present.

I've updated too my OO server.

Not an RP problem, not an acces problem go access to my doc server nicely.

Also done deactivated, uninstall and reinstall the OO app in NC.

@andricas
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xxxxxx@cloud:/var/www/html/nextcloud$ sudo -u www-data php occ onlyoffice:documentserver --check
Document server https://docs.xxxx.xxx/ version 8.0.1.31 is successfully connected

But when in my NC administration panel no server connected

@andricas
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Solved deactivated, uninstalled, manually download and added to /var/******/app from the git

@geoglis
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geoglis commented Apr 15, 2024

@andricas Good to hear. But can u give please some more detailed informations about how u solved the problem?
What have u deactivated (de-installed) and re-added manually? OnlyOffice app? What have u downloaded: Release-package from offical store or from Github? Or source code (with compiling afterward)?
Did u do some "special" steps during installation?

@stepcellwolf
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stepcellwolf commented Apr 16, 2024

This issue is not fully resolved. After backup to previous version and upgrading to news 9.1.2 again, OnlyOffice is no working.
Same issue as this one
and here is the confirmation for yunohost that is working, but have in mind that you have to enable it manually: #977 (comment)

@Alpha6333
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it also work not by us.

Onlyoffice run into docker
Nextcloud hostet under nginx (ubuntu 22)
If i clicked on a docx file, new windows open but nothing happen.

reinstall or reinstall manualy the plugin not helping us.

@Alpha6333
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Alpha6333 commented Apr 17, 2024

My Solution...
After that it works after Downgrade and Update to actually Version

apt update && apt install -y php8.2-common php8.2-{fpm,gd,curl,xml,zip,intl,mbstring,bz2,ldap,apcu,bcmath,gmp,imagick,igbinary,mysql,redis,smbclient,cli,common,opcache,readline} imagemagick --allow-change-held-packages

@JackTheKipper
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The bugs seems to be connected to the general setting to only give particular groups the right for using Only Office. After we disabled the option it works fine.

image

@tmknight
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tmknight commented May 11, 2024

For me, I noted that the OnlyOffice common settings were no longer present. I simply hit save (without making any changes) and common settings returned as did the ability to use web editors. However, version tracking is lost (i.e. I edit a file and last modified date does not change nor does activity reflect changes by any user). So I went back to OnlyOffice admin node and hit save on all save (without making changes) and version tracking was restored.

@gvelim
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gvelim commented Sep 20, 2024

The bugs seems to be connected to the general setting to only give particular groups the right for using Only Office. After we disabled the option it works fine.

That adjustment has solved the issue however not sure what it means in terms of security

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