Buggy editors availability check

[pierreozoux]

We noticed that oo was deactivated after the update.

Going to the server admin and clicking save to the oo configuration tab fixed the issue.

To fix it in bash, we checked and noticed the following:

/usr/local/bin/php occ config:app:get onlyoffice settings_error --default-value=novalue 2>/dev/null' | grep SSL
SSL CA bundle not found: /tmp/oc_tmp_xxxx-.crt

and this command fixed the issue:

php occ config:app:set onlyoffice settings_error --value ''

I don't know what happened, but I wanted to document it, in case other might find this info usefull!

Cheers

[KornKalle]

+1 We are experiencing the same thing. Thanks for this occ command. I was searching for ages for documentation about the commands available with the connector app

Nextcloud 25.0.11
OnlyOffice Enterprise 7.4.1
Connector App 7.9

[pierreozoux]

This is strange, I have to do it again :/ Wondering what is happening.

[pierreozoux]

It seems that this is due to this commit:
03251b8

Once in a while, the app is disabled.

It is currently impossible to disable the cron.
We changed the regularity to test only every 30d and not every 24h.

So either the check is not good, or our server is unstable.

[pierreozoux]

And this is the Pull request:
Feature/editors availability check

[pierreozoux]

Actually, we can disable the check with editors_check_interval set to 0.

[pierreozoux]

Ok, we have to wait this PR:
https://github.com/ONLYOFFICE/onlyoffice-nextcloud/pull/874/files

:)

[SergeyKorneyev]

There's another fix coming that should help with this issue: #864 (comment)

[SergeyKorneyev]

The version that includes the fixes (7.9.2/8.2.2) has just been released. Please try updating the connector and check if that helps.