From 27d3a39e5cbc95d16680382eca578a2a36e53e74 Mon Sep 17 00:00:00 2001 From: Marcel Savegnago Date: Fri, 19 Jun 2020 11:54:21 -0300 Subject: [PATCH 01/19] [ADD] helpdesk_mgmt_fieldservice integration --- helpdesk_mgmt_fieldservice/README.rst | 106 ++++ helpdesk_mgmt_fieldservice/__init__.py | 2 + helpdesk_mgmt_fieldservice/__manifest__.py | 29 ++ .../i18n/helpdesk_mgmt_fieldservice.pot | 179 +++++++ helpdesk_mgmt_fieldservice/i18n/pt_BR.po | 190 ++++++++ helpdesk_mgmt_fieldservice/models/__init__.py | 5 + .../models/fsm_location.py | 39 ++ .../models/fsm_order.py | 59 +++ .../models/helpdesk_ticket.py | 90 ++++ .../readme/CONFIGURE.rst | 1 + .../readme/CONTRIBUTORS.rst | 4 + .../readme/DESCRIPTION.rst | 1 + helpdesk_mgmt_fieldservice/readme/HISTORY.rst | 3 + helpdesk_mgmt_fieldservice/readme/INSTALL.rst | 4 + helpdesk_mgmt_fieldservice/readme/ROADMAP.rst | 0 helpdesk_mgmt_fieldservice/readme/USAGE.rst | 5 + .../security/ir.model.access.csv | 2 + .../static/description/icon.png | Bin 0 -> 9455 bytes .../static/description/index.html | 459 ++++++++++++++++++ .../static/src/scss/helpdesk_column.scss | 6 + .../views/fsm_location_views.xml | 37 ++ .../views/fsm_order_views.xml | 16 + .../views/helpdesk_ticket_views.xml | 105 ++++ .../views/res_partner.xml | 14 + .../wizards/__init__.py | 4 + .../wizards/fsm_order_close_wizard.py | 26 + .../wizards/fsm_order_close_wizard.xml | 44 ++ 27 files changed, 1430 insertions(+) create mode 100644 helpdesk_mgmt_fieldservice/README.rst create mode 100644 helpdesk_mgmt_fieldservice/__init__.py create mode 100644 helpdesk_mgmt_fieldservice/__manifest__.py create mode 100644 helpdesk_mgmt_fieldservice/i18n/helpdesk_mgmt_fieldservice.pot create mode 100644 helpdesk_mgmt_fieldservice/i18n/pt_BR.po create mode 100644 helpdesk_mgmt_fieldservice/models/__init__.py create mode 100644 helpdesk_mgmt_fieldservice/models/fsm_location.py create mode 100644 helpdesk_mgmt_fieldservice/models/fsm_order.py create mode 100644 helpdesk_mgmt_fieldservice/models/helpdesk_ticket.py create mode 100644 helpdesk_mgmt_fieldservice/readme/CONFIGURE.rst create mode 100644 helpdesk_mgmt_fieldservice/readme/CONTRIBUTORS.rst create mode 100644 helpdesk_mgmt_fieldservice/readme/DESCRIPTION.rst create mode 100644 helpdesk_mgmt_fieldservice/readme/HISTORY.rst create mode 100644 helpdesk_mgmt_fieldservice/readme/INSTALL.rst create mode 100644 helpdesk_mgmt_fieldservice/readme/ROADMAP.rst create mode 100644 helpdesk_mgmt_fieldservice/readme/USAGE.rst create mode 100644 helpdesk_mgmt_fieldservice/security/ir.model.access.csv create mode 100644 helpdesk_mgmt_fieldservice/static/description/icon.png create mode 100644 helpdesk_mgmt_fieldservice/static/description/index.html create mode 100755 helpdesk_mgmt_fieldservice/static/src/scss/helpdesk_column.scss create mode 100644 helpdesk_mgmt_fieldservice/views/fsm_location_views.xml create mode 100644 helpdesk_mgmt_fieldservice/views/fsm_order_views.xml create mode 100644 helpdesk_mgmt_fieldservice/views/helpdesk_ticket_views.xml create mode 100644 helpdesk_mgmt_fieldservice/views/res_partner.xml create mode 100644 helpdesk_mgmt_fieldservice/wizards/__init__.py create mode 100644 helpdesk_mgmt_fieldservice/wizards/fsm_order_close_wizard.py create mode 100644 helpdesk_mgmt_fieldservice/wizards/fsm_order_close_wizard.xml diff --git a/helpdesk_mgmt_fieldservice/README.rst b/helpdesk_mgmt_fieldservice/README.rst new file mode 100644 index 0000000000..70fc142fdc --- /dev/null +++ b/helpdesk_mgmt_fieldservice/README.rst @@ -0,0 +1,106 @@ +========================== +Helpdesk Mgmt Fieldservice +========================== + +.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! This file is generated by oca-gen-addon-readme !! + !! changes will be overwritten. !! + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + +.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png + :target: https://odoo-community.org/page/development-status + :alt: Beta +.. |badge2| image:: https://img.shields.io/badge/licence-LGPL--3-blue.png + :target: http://www.gnu.org/licenses/lgpl-3.0-standalone.html + :alt: License: LGPL-3 +.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github + :target: https://github.com/OCA/helpdesk/tree/12.0/helpdesk_mgmt_fieldservice + :alt: OCA/helpdesk +.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png + :target: https://translation.odoo-community.org/projects/helpdesk-12-0/helpdesk-12-0-helpdesk_mgmt_fieldservice + :alt: Translate me on Weblate +.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png + :target: https://runbot.odoo-community.org/runbot/282/12.0 + :alt: Try me on Runbot + +|badge1| |badge2| |badge3| |badge4| |badge5| + +This module allows the helpdesk user to track the status of related service requests. + +**Table of contents** + +.. contents:: + :local: + +Installation +============ + +To install this module, you need to: + +* Install helpdesk_mgmt_fieldservice + + +Configuration +============= + +There is no need to do anything to configure this module + +Usage +===== + +* Go to Helpdesk +* Create or select a ticket +* In the "Service Requests" tab, you can create service requests for the FSM team + +To close a ticket, all the related service orders must be closed. + +Changelog +========= + +12.0.1.0.0 (2016-06-19) +~~~~~~~~~~~~~~~~~~~~~~~ +* [ADD] Add this module OCA/helpdesk project + +Bug Tracker +=========== + +Bugs are tracked on `GitHub Issues `_. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us smashing it by providing a detailed and welcomed +`feedback `_. + +Do not contact contributors directly about support or help with technical issues. + +Credits +======= + +Authors +~~~~~~~ + +* Open Source Integrators +* Escodoo + +Contributors +~~~~~~~~~~~~ + +* Bhavesh Odedra +* Open Source Integrators +* Serpent Consulting Services Pvt. Ltd. +* Marcel Savegnago + +Maintainers +~~~~~~~~~~~ + +This module is maintained by the OCA. + +.. image:: https://odoo-community.org/logo.png + :alt: Odoo Community Association + :target: https://odoo-community.org + +OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use. + +This module is part of the `OCA/helpdesk `_ project on GitHub. + +You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. diff --git a/helpdesk_mgmt_fieldservice/__init__.py b/helpdesk_mgmt_fieldservice/__init__.py new file mode 100644 index 0000000000..aee8895e7a --- /dev/null +++ b/helpdesk_mgmt_fieldservice/__init__.py @@ -0,0 +1,2 @@ +from . import models +from . import wizards diff --git a/helpdesk_mgmt_fieldservice/__manifest__.py b/helpdesk_mgmt_fieldservice/__manifest__.py new file mode 100644 index 0000000000..3cd0bf9866 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/__manifest__.py @@ -0,0 +1,29 @@ +# Copyright (C) 2019 - TODAY, Open Source Integrators +# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl). + +{ + 'name': 'Helpdesk Mgmt Fieldservice', + 'summary': """ + Create service requests from a ticket""", + 'version': '12.0.1.0.0', + 'license': 'LGPL-3', + "author": "Open Source Integrators, " + "Escodoo, " + "Odoo Community Association (OCA)", + 'website': 'https://github.com/OCA/helpdesk', + 'depends': [ + 'helpdesk_mgmt', + 'fieldservice', + ], + 'data': [ + 'security/ir.model.access.csv', + 'views/helpdesk_ticket_views.xml', + 'views/fsm_location_views.xml', + 'views/fsm_order_views.xml', + 'views/res_partner.xml', + 'wizards/fsm_order_close_wizard.xml', + + ], + 'demo': [ + ], +} diff --git a/helpdesk_mgmt_fieldservice/i18n/helpdesk_mgmt_fieldservice.pot b/helpdesk_mgmt_fieldservice/i18n/helpdesk_mgmt_fieldservice.pot new file mode 100644 index 0000000000..5a99e0fd43 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/i18n/helpdesk_mgmt_fieldservice.pot @@ -0,0 +1,179 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_fieldservice +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 12.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: <>\n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_location__ticket_count +msgid "# Tickets" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__all_orders_closed +msgid "All Orders Closed" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Close Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_search_closed_orders +msgid "Closed FSM Orders" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Create FSM Order" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_fieldservice.action_fsm_location_ticket +msgid "Create Helpdesk Tickets" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_uid +msgid "Created by" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_date +msgid "Created on" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__display_name +msgid "Display Name" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order_close_wizard +msgid "FSM Close - Option to Close Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_location_id +msgid "FSM Location" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_location +msgid "Field Service Location" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order +msgid "Field Service Order" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__team_id +msgid "Helpdesk Team" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.actions.act_window,name:helpdesk_mgmt_fieldservice.action_fsm_location_ticket +msgid "Helpdesk Tickets" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard____last_update +msgid "Last Modified on" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_op +msgid "Operations" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: code:addons/helpdesk_mgmt_fieldservice/models/helpdesk_ticket.py:30 +#, python-format +msgid "Please complete all service orders related to this ticket to close it." +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__resolution +msgid "Resolution" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_order_ids +#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_fsm_order +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Service Orders" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__stage_id +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "There is an open Ticket, would you like to update the related ticket?" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order__ticket_id +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__ticket_id +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Ticket Resolution" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Ticket Stage" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.view_fsm_location_ticket_form +msgid "Tickets" +msgstr "" + diff --git a/helpdesk_mgmt_fieldservice/i18n/pt_BR.po b/helpdesk_mgmt_fieldservice/i18n/pt_BR.po new file mode 100644 index 0000000000..f848f82f52 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/i18n/pt_BR.po @@ -0,0 +1,190 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_fieldservice +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 12.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2020-06-19 14:56+0000\n" +"PO-Revision-Date: 2020-06-19 14:59-0300\n" +"Last-Translator: Marcel Savegnago \n" +"Language-Team: \n" +"Language: pt_BR\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: 8bit\n" +"Plural-Forms: nplurals=2; plural=(n > 1);\n" +"X-Generator: Poedit 2.3.1\n" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_location__ticket_count +msgid "# Tickets" +msgstr "Chamados" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__all_orders_closed +msgid "All Orders Closed" +msgstr "Todas as Ordens Fechadas" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Cancel" +msgstr "Cancelar" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Close Ticket" +msgstr "Fechar Chamado" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_search_closed_orders +msgid "Closed FSM Orders" +msgstr "Ordens FSM Fechadas" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Create FSM Order" +msgstr "Criar Ordem FSM" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_fieldservice.action_fsm_location_ticket +msgid "Create Helpdesk Tickets" +msgstr "Criar Chamados da Central de Ajuda" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_uid +msgid "Created by" +msgstr "Criado por" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_date +msgid "Created on" +msgstr "Criado em" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__display_name +msgid "Display Name" +msgstr "Nome exibido" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order_close_wizard +msgid "FSM Close - Option to Close Ticket" +msgstr "FSM Fechada - Opção para fechar o chamado" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_location_id +msgid "FSM Location" +msgstr "Localização do FSM" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_location +msgid "Field Service Location" +msgstr "Localização do Serviço de Campo" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order +msgid "Field Service Order" +msgstr "Ordem de Serviço de Campo" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__team_id +msgid "Helpdesk Team" +msgstr "Time da Central de Ajuda" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Chamado" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.actions.act_window,name:helpdesk_mgmt_fieldservice.action_fsm_location_ticket +msgid "Helpdesk Tickets" +msgstr "Chamados da Central e Ajuda" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard____last_update +msgid "Last Modified on" +msgstr "Última modificação em" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_uid +msgid "Last Updated by" +msgstr "Última Atualização por" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_date +msgid "Last Updated on" +msgstr "Última Atualização em" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Open" +msgstr "Aberto" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_op +msgid "Operations" +msgstr "Operações" + +#. module: helpdesk_mgmt_fieldservice +#: code:addons/helpdesk_mgmt_fieldservice/models/helpdesk_ticket.py:30 +#, python-format +msgid "Please complete all service orders related to this ticket to close it." +msgstr "" +"Por favor, complete todas as ordens de serviço relacionadas a este chamado " +"para fechá-lo." + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__resolution +msgid "Resolution" +msgstr "Resolução" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_order_ids +#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_fsm_order +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Service Orders" +msgstr "Ordens de Serviço" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__stage_id +msgid "Stage" +msgstr "Estágio" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "There is an open Ticket, would you like to update the related ticket?" +msgstr "Há um Chamado Aberto, gostaria de atualizar o chamado relacionado?" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order__ticket_id +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__ticket_id +msgid "Ticket" +msgstr "Chamado" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Ticket Resolution" +msgstr "Resolução do Chamado" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Ticket Stage" +msgstr "Buscar em Estágio do Chamado" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.view_fsm_location_ticket_form +msgid "Tickets" +msgstr "Chamados" + +#~ msgid "Cannot move to Complete until 'Actual End' is filled in" +#~ msgstr "Não pode passar para Completado até que ‘Fim Real’ seja preenchido" + +#~ msgid "Cannot move to Complete until 'Resolution' is filled in" +#~ msgstr "Não pode passar para Concluído até que 'Resolução' seja preenchida" diff --git a/helpdesk_mgmt_fieldservice/models/__init__.py b/helpdesk_mgmt_fieldservice/models/__init__.py new file mode 100644 index 0000000000..6488538dbb --- /dev/null +++ b/helpdesk_mgmt_fieldservice/models/__init__.py @@ -0,0 +1,5 @@ +# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl). + +from . import fsm_location +from . import fsm_order +from . import helpdesk_ticket diff --git a/helpdesk_mgmt_fieldservice/models/fsm_location.py b/helpdesk_mgmt_fieldservice/models/fsm_location.py new file mode 100644 index 0000000000..ee252ddbd6 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/models/fsm_location.py @@ -0,0 +1,39 @@ +# Copyright (C) 2019 - TODAY, Open Source Integrators +# Copyright 2020 - TODAY, Marcel Savegnago - Escodoo +# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl). + +from odoo import api, fields, models + + +class FSMLocation(models.Model): + _inherit = 'fsm.location' + + ticket_count = fields.Integer( + compute='_compute_ticket_count', + string='# Tickets' + ) + + @api.multi + def _compute_ticket_count(self): + for location in self: + location.ticket_count = self.env['helpdesk.ticket'].search_count( + [('fsm_location_id', '=', location.id)]) + + @api.multi + def action_view_ticket(self): + for location in self: + ticket_ids = self.env['helpdesk.ticket'].search( + [('fsm_location_id', '=', location.id)]) + action = self.env.ref( + 'helpdesk_mgmt_fieldservice.action_fsm_location_ticket').read()[0] + action['context'] = {} + if len(ticket_ids) == 1: + action['views'] = [( + self.env.ref('helpdesk.helpdesk_ticket_view_form').id, + 'form')] + action['res_id'] = ticket_ids.ids[0] + else: + action['domain'] = [('id', 'in', ticket_ids.ids)] + action['context'].update({'search_default_is_open': 1, + 'default_fsm_location_id': self.id}) + return action diff --git a/helpdesk_mgmt_fieldservice/models/fsm_order.py b/helpdesk_mgmt_fieldservice/models/fsm_order.py new file mode 100644 index 0000000000..390c511327 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/models/fsm_order.py @@ -0,0 +1,59 @@ +# Copyright (C) 2019 - TODAY, Open Source Integrators +# Copyright 2020 - TODAY, Marcel Savegnago - Escodoo +# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl). + +import logging + +from odoo import api, fields, models + +_logger = logging.getLogger(__name__) + + +class FSMOrder(models.Model): + _inherit = 'fsm.order' + + ticket_id = fields.Many2one('helpdesk.ticket', string='Ticket', + track_visibility='onchange') + + def action_complete(self): + res = super().action_complete() + if self.ticket_id: + open_fsm_orders_count = self.env['fsm.order'].search_count( + [('ticket_id', '=', self.ticket_id.id), + ('stage_id.is_closed', '=', False)]) + + if self.ticket_id.stage_id.closed: + return res + elif open_fsm_orders_count == 0: + view_id = self.env.ref( + 'helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form' + ).id + return { + 'view_id': view_id, + 'view_type': 'form', + 'view_mode': 'form', + 'res_model': 'fsm.order.close.wizard', + 'type': 'ir.actions.act_window', + 'target': 'new', + 'context': {'default_ticket_id': self.ticket_id.id, + 'default_team_id': self.ticket_id.team_id.id, + 'default_resolution': self.resolution} + } + else: + return res + else: + return res + + @api.multi + def action_view_order(self): + ''' + This function returns an action that displays a full FSM Order + form when viewing an FSM Order from a ticket. + ''' + action = self.env.ref('fieldservice.action_fsm_operation_order').\ + read()[0] + order = self.env['fsm.order'].search([('id', '=', self.id)]) + action['views'] = [(self.env.ref('fieldservice.' + + 'fsm_order_form').id, 'form')] + action['res_id'] = order.id + return action diff --git a/helpdesk_mgmt_fieldservice/models/helpdesk_ticket.py b/helpdesk_mgmt_fieldservice/models/helpdesk_ticket.py new file mode 100644 index 0000000000..85b22de5f3 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/models/helpdesk_ticket.py @@ -0,0 +1,90 @@ +# Copyright (C) 2019 - TODAY, Open Source Integrators +# Copyright (C) 2020 - TODAY, Marcel Savegnago - Escodoo +# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl). + +from odoo import api, fields, models, _ +from odoo.exceptions import ValidationError + + +class HelpdeskTicket(models.Model): + _inherit = 'helpdesk.ticket' + + fsm_order_ids = fields.One2many('fsm.order', 'ticket_id', + string='Service Orders') + fsm_location_id = fields.Many2one('fsm.location', string='FSM Location') + all_orders_closed = fields.Boolean(compute='_compute_all_closed', + store=True) + + @api.constrains('stage_id') + def _validate_stage_fields(self): + for rec in self: + stage = rec.stage_id + if stage.closed: + if rec.fsm_order_ids: + closed_orders = \ + rec.fsm_order_ids.filtered( + lambda x: x.stage_id.is_closed) + if (len(closed_orders.ids) != len(rec.fsm_order_ids)): + + raise ValidationError( + _('Please complete all service orders ' + 'related to this ticket to close it.')) + + def _location_contact_fill(self, loc): + """loc is a boolean that lets us know if this is coming from the + partner onchange or the location onchange""" + if loc: + if self.fsm_location_id and self.partner_id: + if self.partner_id.service_location_id != self.fsm_location_id: + self.partner_id = False + else: + if self.partner_id: + if not self.fsm_location_id: + self.fsm_location_id = self.partner_id.service_location_id + + @api.onchange('fsm_location_id') + def _onchange_fsm_location_id_partner(self): + if self.fsm_location_id: + self._location_contact_fill(True) + if self.fsm_location_id and not self.partner_id: + return {'domain': { + 'partner_id': + [('service_location_id', '=', + self.fsm_location_id.name)]}} + else: + return {'domain': {'partner_id': [('id', '!=', None)]}} + + @api.onchange('partner_id') + def _onchange_partner_id_location(self): + if self.partner_id: + self._location_contact_fill(False) + + @api.multi + def action_create_order(self): + ''' + This function returns an action that displays a full FSM Order + form when creating an FSM Order from a ticket. + ''' + action = self.env.ref('fieldservice.action_fsm_operation_order') + result = action.read()[0] + # override the context to get rid of the default filtering + result['context'] = { + 'default_ticket_id': self.id, + 'default_priority': self.priority, + 'default_location_id': self.fsm_location_id.id, + 'default_origin': self.name + } + res = self.env.ref('fieldservice.fsm_order_form', False) + result['views'] = [(res and res.id or False, 'form')] + return result + + @api.depends('fsm_order_ids', 'stage_id', 'fsm_order_ids.stage_id') + def _compute_all_closed(self): + for ticket in self: + ticket.all_orders_closed = True + if ticket.fsm_order_ids: + for order in ticket.fsm_order_ids: + if order.stage_id.name not in ['Closed', 'Cancelled']: + ticket.all_orders_closed = False + else: + ticket.all_orders_closed = False diff --git a/helpdesk_mgmt_fieldservice/readme/CONFIGURE.rst b/helpdesk_mgmt_fieldservice/readme/CONFIGURE.rst new file mode 100644 index 0000000000..644c104598 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/readme/CONFIGURE.rst @@ -0,0 +1 @@ +There is no need to do anything to configure this module diff --git a/helpdesk_mgmt_fieldservice/readme/CONTRIBUTORS.rst b/helpdesk_mgmt_fieldservice/readme/CONTRIBUTORS.rst new file mode 100644 index 0000000000..c0a8e8f760 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/readme/CONTRIBUTORS.rst @@ -0,0 +1,4 @@ +* Bhavesh Odedra +* Open Source Integrators +* Serpent Consulting Services Pvt. Ltd. +* Marcel Savegnago diff --git a/helpdesk_mgmt_fieldservice/readme/DESCRIPTION.rst b/helpdesk_mgmt_fieldservice/readme/DESCRIPTION.rst new file mode 100644 index 0000000000..d37403e1f6 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/readme/DESCRIPTION.rst @@ -0,0 +1 @@ +This module allows the helpdesk user to track the status of related service requests. diff --git a/helpdesk_mgmt_fieldservice/readme/HISTORY.rst b/helpdesk_mgmt_fieldservice/readme/HISTORY.rst new file mode 100644 index 0000000000..1bf32c197c --- /dev/null +++ b/helpdesk_mgmt_fieldservice/readme/HISTORY.rst @@ -0,0 +1,3 @@ +12.0.1.0.0 (2016-06-19) +~~~~~~~~~~~~~~~~~~~~~~~ +* [ADD] Add this module OCA/helpdesk project diff --git a/helpdesk_mgmt_fieldservice/readme/INSTALL.rst b/helpdesk_mgmt_fieldservice/readme/INSTALL.rst new file mode 100644 index 0000000000..2cbbc7488e --- /dev/null +++ b/helpdesk_mgmt_fieldservice/readme/INSTALL.rst @@ -0,0 +1,4 @@ +To install this module, you need to: + +* Install helpdesk_mgmt_fieldservice + diff --git a/helpdesk_mgmt_fieldservice/readme/ROADMAP.rst b/helpdesk_mgmt_fieldservice/readme/ROADMAP.rst new file mode 100644 index 0000000000..e69de29bb2 diff --git a/helpdesk_mgmt_fieldservice/readme/USAGE.rst b/helpdesk_mgmt_fieldservice/readme/USAGE.rst new file mode 100644 index 0000000000..76553e3f0e --- /dev/null +++ b/helpdesk_mgmt_fieldservice/readme/USAGE.rst @@ -0,0 +1,5 @@ +* Go to Helpdesk +* Create or select a ticket +* In the "Service Requests" tab, you can create service requests for the FSM team + +To close a ticket, all the related service orders must be closed. diff --git a/helpdesk_mgmt_fieldservice/security/ir.model.access.csv b/helpdesk_mgmt_fieldservice/security/ir.model.access.csv new file mode 100644 index 0000000000..ff76973d63 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/security/ir.model.access.csv @@ -0,0 +1,2 @@ +id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink +access_helpdesk_ticket_fsm_user,helpdesk.ticket.fsm.user,model_helpdesk_ticket,fieldservice.group_fsm_user,1,0,0,0 diff --git a/helpdesk_mgmt_fieldservice/static/description/icon.png b/helpdesk_mgmt_fieldservice/static/description/icon.png new file mode 100644 index 0000000000000000000000000000000000000000..3a0328b516c4980e8e44cdb63fd945757ddd132d GIT binary patch literal 9455 zcmW++2RxMjAAjx~&dlBk9S+%}OXg)AGE&Cb*&}d0jUxM@u(PQx^-s)697TX`ehR4?GS^qbkof1cslKgkU)h65qZ9Oc=ml_0temigYLJfnz{IDzUf>bGs4N!v3=Z3jMq&A#7%rM5eQ#dc?k~! 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+

Helpdesk Mgmt Fieldservice

+ + +

Beta License: LGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runbot

+

This module allows the helpdesk user to track the status of related service requests.

+

Table of contents

+ +
+

Installation

+

To install this module, you need to:

+
    +
  • Install helpdesk_mgmt_fieldservice
    • +
+
+
+

Configuration

+

There is no need to do anything to configure this module

+
+
+

Usage

+
    +
  • Go to Helpdesk
    • +
  • Create or select a ticket
    • +
  • In the “Service Requests” tab, you can create service requests for the FSM team
    • +
+

To close a ticket, all the related service orders must be closed.

+
+
+

Changelog

+
+

12.0.1.0.0 (2016-06-19)

+
    +
  • [ADD] Add this module OCA/helpdesk project
    • +
+
+
+
+

Bug Tracker

+

Bugs are tracked on GitHub Issues. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us smashing it by providing a detailed and welcomed +feedback.

+

Do not contact contributors directly about support or help with technical issues.

+
+
+

Credits

+
+

Authors

+
    +
  • Open Source Integrators
    • +
  • Escodoo
    • +
+
+
+

Contributors

+ +
+
+

Maintainers

+

This module is maintained by the OCA.

+Odoo Community Association +

OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use.

+

This module is part of the OCA/helpdesk project on GitHub.

+

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

+
+
+
+ + diff --git a/helpdesk_mgmt_fieldservice/static/src/scss/helpdesk_column.scss b/helpdesk_mgmt_fieldservice/static/src/scss/helpdesk_column.scss new file mode 100755 index 0000000000..3fa7092415 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/static/src/scss/helpdesk_column.scss @@ -0,0 +1,6 @@ +.helpdesk_column { + width: 100% !important; + color: white; + background-color: $o-brand-primary; + text-transform: uppercase; +} diff --git a/helpdesk_mgmt_fieldservice/views/fsm_location_views.xml b/helpdesk_mgmt_fieldservice/views/fsm_location_views.xml new file mode 100644 index 0000000000..c03daadfb3 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/views/fsm_location_views.xml @@ -0,0 +1,37 @@ + + + + + Helpdesk Tickets + ir.actions.act_window + helpdesk.ticket + form + tree,form + [('fsm_location_id', '=', active_id)] + +

+ Create Helpdesk Tickets +

+ + + + + + view.fsm.location.ticket.form + fsm.location + + +
+ +
+ + + + diff --git a/helpdesk_mgmt_fieldservice/views/fsm_order_views.xml b/helpdesk_mgmt_fieldservice/views/fsm_order_views.xml new file mode 100644 index 0000000000..b926006494 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/views/fsm_order_views.xml @@ -0,0 +1,16 @@ + + + + + + view.fsm.order.ticket.form + fsm.order + + + + + + + + + diff --git a/helpdesk_mgmt_fieldservice/views/helpdesk_ticket_views.xml b/helpdesk_mgmt_fieldservice/views/helpdesk_ticket_views.xml new file mode 100644 index 0000000000..fba7bebdfe --- /dev/null +++ b/helpdesk_mgmt_fieldservice/views/helpdesk_ticket_views.xml @@ -0,0 +1,105 @@ + + + + + + + helpdesk.ticket.service.request.form + helpdesk.ticket + + + + + + + + + diff --git a/helpdesk_mgmt_fieldservice/wizards/__init__.py b/helpdesk_mgmt_fieldservice/wizards/__init__.py new file mode 100644 index 0000000000..d9b75376f2 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/wizards/__init__.py @@ -0,0 +1,4 @@ +# Copyright (C) 2019 Pavlov Media +# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl). + +from . import fsm_order_close_wizard diff --git a/helpdesk_mgmt_fieldservice/wizards/fsm_order_close_wizard.py b/helpdesk_mgmt_fieldservice/wizards/fsm_order_close_wizard.py new file mode 100644 index 0000000000..d56e812a07 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/wizards/fsm_order_close_wizard.py @@ -0,0 +1,26 @@ +# Copyright (C) 2019 Pavlov Media +# Copyright 2020 - TODAY, Marcel Savegnago - Escodoo +# License LGPL-3.0 or later (http://www.gnu.org/licenses/lgpl). + +from odoo import api, fields, models + + +class FSMOrderCloseWizard(models.TransientModel): + _name = "fsm.order.close.wizard" + _description = "FSM Close - Option to Close Ticket" + + resolution = fields.Text(string="Resolution") + team_id = fields.Many2one('helpdesk.ticket.team', string="Helpdesk Team") + stage_id = fields.Many2one('helpdesk.ticket.stage', string="Stage") + ticket_id = fields.Many2one('helpdesk.ticket', string="Ticket") + + @api.multi + def action_close_ticket(self): + for record in self: + if not record.ticket_id.stage_id.closed: + record.ticket_id.write({'resolution': record.resolution, + 'stage_id': record.stage_id.id}) + return { + 'type': 'ir.actions.client', + 'tag': 'reload', + } diff --git a/helpdesk_mgmt_fieldservice/wizards/fsm_order_close_wizard.xml b/helpdesk_mgmt_fieldservice/wizards/fsm_order_close_wizard.xml new file mode 100644 index 0000000000..a690229b1c --- /dev/null +++ b/helpdesk_mgmt_fieldservice/wizards/fsm_order_close_wizard.xml @@ -0,0 +1,44 @@ + + + + + fsm.order.close.wizard.form + fsm.order.close.wizard + +
+
+ There is an open Ticket, would you like to update the related ticket? +
+ + + + + + + + + + + + + +
+
+
+ + + From 046b90d92edd29891f4c695d897d53cf657e3b61 Mon Sep 17 00:00:00 2001 From: Eugeni Chafer Date: Thu, 31 Dec 2020 10:15:01 +0000 Subject: [PATCH 02/19] Added translation using Weblate (Catalan) --- helpdesk_mgmt_fieldservice/i18n/ca.po | 179 ++++++++++++++++++++++++++ 1 file changed, 179 insertions(+) create mode 100644 helpdesk_mgmt_fieldservice/i18n/ca.po diff --git a/helpdesk_mgmt_fieldservice/i18n/ca.po b/helpdesk_mgmt_fieldservice/i18n/ca.po new file mode 100644 index 0000000000..6b8414decd --- /dev/null +++ b/helpdesk_mgmt_fieldservice/i18n/ca.po @@ -0,0 +1,179 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_fieldservice +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 12.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: Automatically generated\n" +"Language-Team: none\n" +"Language: ca\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_location__ticket_count +msgid "# Tickets" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__all_orders_closed +msgid "All Orders Closed" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Close Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_search_closed_orders +msgid "Closed FSM Orders" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Create FSM Order" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_fieldservice.action_fsm_location_ticket +msgid "Create Helpdesk Tickets" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_uid +msgid "Created by" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_date +msgid "Created on" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__display_name +msgid "Display Name" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order_close_wizard +msgid "FSM Close - Option to Close Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_location_id +msgid "FSM Location" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_location +msgid "Field Service Location" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order +msgid "Field Service Order" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__team_id +msgid "Helpdesk Team" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.actions.act_window,name:helpdesk_mgmt_fieldservice.action_fsm_location_ticket +msgid "Helpdesk Tickets" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard____last_update +msgid "Last Modified on" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_op +msgid "Operations" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: code:addons/helpdesk_mgmt_fieldservice/models/helpdesk_ticket.py:30 +#, python-format +msgid "Please complete all service orders related to this ticket to close it." +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__resolution +msgid "Resolution" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_order_ids +#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_fsm_order +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Service Orders" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__stage_id +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "There is an open Ticket, would you like to update the related ticket?" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order__ticket_id +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__ticket_id +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Ticket Resolution" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Ticket Stage" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.view_fsm_location_ticket_form +msgid "Tickets" +msgstr "" From b3eff43e56bb56b66fa434bf398b3e9a4f260676 Mon Sep 17 00:00:00 2001 From: Yann Papouin Date: Mon, 1 Feb 2021 11:08:46 +0000 Subject: [PATCH 03/19] Added translation using Weblate (French) --- helpdesk_mgmt_fieldservice/i18n/fr.po | 181 ++++++++++++++++++++++++++ 1 file changed, 181 insertions(+) create mode 100644 helpdesk_mgmt_fieldservice/i18n/fr.po diff --git a/helpdesk_mgmt_fieldservice/i18n/fr.po b/helpdesk_mgmt_fieldservice/i18n/fr.po new file mode 100644 index 0000000000..bb4fe5495b --- /dev/null +++ b/helpdesk_mgmt_fieldservice/i18n/fr.po @@ -0,0 +1,181 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_fieldservice +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 12.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2021-02-01 11:14+0000\n" +"Last-Translator: Yann Papouin \n" +"Language-Team: none\n" +"Language: fr\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 4.3.2\n" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_location__ticket_count +msgid "# Tickets" +msgstr "Nbr. Tickets" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__all_orders_closed +msgid "All Orders Closed" +msgstr "Toutes les commandes sont fermées" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Cancel" +msgstr "Annuler" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Close Ticket" +msgstr "Fermer le ticket" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_search_closed_orders +msgid "Closed FSM Orders" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Create FSM Order" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_fieldservice.action_fsm_location_ticket +msgid "Create Helpdesk Tickets" +msgstr "Créer des tickets d'assistance" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_uid +msgid "Created by" +msgstr "Créé par" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_date +msgid "Created on" +msgstr "Créé le" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__display_name +msgid "Display Name" +msgstr "Intitulé" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order_close_wizard +msgid "FSM Close - Option to Close Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_location_id +msgid "FSM Location" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_location +msgid "Field Service Location" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order +msgid "Field Service Order" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__team_id +msgid "Helpdesk Team" +msgstr "Équipe d'assistance" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Ticket d'assistance" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.actions.act_window,name:helpdesk_mgmt_fieldservice.action_fsm_location_ticket +msgid "Helpdesk Tickets" +msgstr "Tickets d'assistance" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard____last_update +msgid "Last Modified on" +msgstr "Dernière modification le" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_uid +msgid "Last Updated by" +msgstr "Dernière mise à jour par" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_date +msgid "Last Updated on" +msgstr "Dernière mise à jour le" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Open" +msgstr "Ouvert" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_op +msgid "Operations" +msgstr "Opérations" + +#. module: helpdesk_mgmt_fieldservice +#: code:addons/helpdesk_mgmt_fieldservice/models/helpdesk_ticket.py:30 +#, python-format +msgid "Please complete all service orders related to this ticket to close it." +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__resolution +msgid "Resolution" +msgstr "Résolution" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_order_ids +#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_fsm_order +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Service Orders" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__stage_id +msgid "Stage" +msgstr "Étape" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "There is an open Ticket, would you like to update the related ticket?" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order__ticket_id +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__ticket_id +msgid "Ticket" +msgstr "Ticket" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Ticket Resolution" +msgstr "Résolution de ticket" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Ticket Stage" +msgstr "Étape de ticket" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.view_fsm_location_ticket_form +msgid "Tickets" +msgstr "Tickets" From 6e0237613b2835f9df4daf7f0fd7edb176bac87f Mon Sep 17 00:00:00 2001 From: aleuffre <78726989+aleuffre@users.noreply.github.com> Date: Mon, 8 Feb 2021 10:34:29 +0100 Subject: [PATCH 04/19] fixed xml id in fsm_location.py --- helpdesk_mgmt_fieldservice/__manifest__.py | 2 +- helpdesk_mgmt_fieldservice/models/fsm_location.py | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/helpdesk_mgmt_fieldservice/__manifest__.py b/helpdesk_mgmt_fieldservice/__manifest__.py index 3cd0bf9866..77a96b0187 100644 --- a/helpdesk_mgmt_fieldservice/__manifest__.py +++ b/helpdesk_mgmt_fieldservice/__manifest__.py @@ -5,7 +5,7 @@ 'name': 'Helpdesk Mgmt Fieldservice', 'summary': """ Create service requests from a ticket""", - 'version': '12.0.1.0.0', + 'version': '12.0.1.0.1', 'license': 'LGPL-3', "author": "Open Source Integrators, " "Escodoo, " diff --git a/helpdesk_mgmt_fieldservice/models/fsm_location.py b/helpdesk_mgmt_fieldservice/models/fsm_location.py index ee252ddbd6..8ff8986f1e 100644 --- a/helpdesk_mgmt_fieldservice/models/fsm_location.py +++ b/helpdesk_mgmt_fieldservice/models/fsm_location.py @@ -29,7 +29,7 @@ def action_view_ticket(self): action['context'] = {} if len(ticket_ids) == 1: action['views'] = [( - self.env.ref('helpdesk.helpdesk_ticket_view_form').id, + self.env.ref('helpdesk_mgmt.ticket_view_form').id, 'form')] action['res_id'] = ticket_ids.ids[0] else: From a2fcb05f8a9f68ed0e51cdcc0e513cb406fc7786 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Ana=20Su=C3=A1rez?= Date: Wed, 17 Mar 2021 12:39:37 +0000 Subject: [PATCH 05/19] Added translation using Weblate (Spanish) --- helpdesk_mgmt_fieldservice/i18n/es.po | 179 ++++++++++++++++++++++++++ 1 file changed, 179 insertions(+) create mode 100644 helpdesk_mgmt_fieldservice/i18n/es.po diff --git a/helpdesk_mgmt_fieldservice/i18n/es.po b/helpdesk_mgmt_fieldservice/i18n/es.po new file mode 100644 index 0000000000..18d9dab9f1 --- /dev/null +++ b/helpdesk_mgmt_fieldservice/i18n/es.po @@ -0,0 +1,179 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_fieldservice +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 12.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: Automatically generated\n" +"Language-Team: none\n" +"Language: es\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_location__ticket_count +msgid "# Tickets" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__all_orders_closed +msgid "All Orders Closed" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Cancel" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Close Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_search_closed_orders +msgid "Closed FSM Orders" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Create FSM Order" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_fieldservice.action_fsm_location_ticket +msgid "Create Helpdesk Tickets" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_uid +msgid "Created by" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__create_date +msgid "Created on" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__display_name +msgid "Display Name" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order_close_wizard +msgid "FSM Close - Option to Close Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_location_id +msgid "FSM Location" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_location +msgid "Field Service Location" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_fsm_order +msgid "Field Service Order" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__team_id +msgid "Helpdesk Team" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model,name:helpdesk_mgmt_fieldservice.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.actions.act_window,name:helpdesk_mgmt_fieldservice.action_fsm_location_ticket +msgid "Helpdesk Tickets" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__id +msgid "ID" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard____last_update +msgid "Last Modified on" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_uid +msgid "Last Updated by" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__write_date +msgid "Last Updated on" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Open" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_op +msgid "Operations" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: code:addons/helpdesk_mgmt_fieldservice/models/helpdesk_ticket.py:30 +#, python-format +msgid "Please complete all service orders related to this ticket to close it." +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__resolution +msgid "Resolution" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_helpdesk_ticket__fsm_order_ids +#: model:ir.ui.menu,name:helpdesk_mgmt_fieldservice.menu_helpdesk_fsm_order +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.helpdesk_ticket_view_service_request_form +msgid "Service Orders" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__stage_id +msgid "Stage" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "There is an open Ticket, would you like to update the related ticket?" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order__ticket_id +#: model:ir.model.fields,field_description:helpdesk_mgmt_fieldservice.field_fsm_order_close_wizard__ticket_id +msgid "Ticket" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Ticket Resolution" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.fsm_order_close_wizard_view_form +msgid "Ticket Stage" +msgstr "" + +#. module: helpdesk_mgmt_fieldservice +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_fieldservice.view_fsm_location_ticket_form +msgid "Tickets" +msgstr "" From 7712e2359e2fe6aa05ef5c83ab17d4a4dd86987e Mon Sep 17 00:00:00 2001 From: Gabriele Mattioli <56223967+mattiolato98@users.noreply.github.com> Date: Tue, 29 Jun 2021 14:51:44 +0200 Subject: [PATCH 06/19] Fixed permission error When trying to open a res_partner form with a user who doesn't have permission for read fieldservice data, this view causes an error cause it try to set attributes to a button that doesn't exist. Specifying groups_id fix this, extending the view only if the current user has permissions to see that button. --- helpdesk_mgmt_fieldservice/views/res_partner.xml | 1 + 1 file changed, 1 insertion(+) diff --git a/helpdesk_mgmt_fieldservice/views/res_partner.xml b/helpdesk_mgmt_fieldservice/views/res_partner.xml index fdf371aec1..405b82c958 100644 --- a/helpdesk_mgmt_fieldservice/views/res_partner.xml +++ b/helpdesk_mgmt_fieldservice/views/res_partner.xml @@ -3,6 +3,7 @@ res.partner.form.ticket.context res.partner + diff --git a/helpdesk_mgmt_fieldservice/views/fsm_order_views.xml b/helpdesk_mgmt_fieldservice/views/fsm_order_views.xml index b926006494..557e9f4de3 100644 --- a/helpdesk_mgmt_fieldservice/views/fsm_order_views.xml +++ b/helpdesk_mgmt_fieldservice/views/fsm_order_views.xml @@ -1,14 +1,14 @@ - + view.fsm.order.ticket.form fsm.order - + - + diff --git a/helpdesk_mgmt_fieldservice/views/helpdesk_ticket_views.xml b/helpdesk_mgmt_fieldservice/views/helpdesk_ticket_views.xml index fba7bebdfe..ac0d8e04a9 100644 --- a/helpdesk_mgmt_fieldservice/views/helpdesk_ticket_views.xml +++ b/helpdesk_mgmt_fieldservice/views/helpdesk_ticket_views.xml @@ -1,10 +1,18 @@ + -