diff --git a/Viva/glint/TOC.yml b/Viva/glint/TOC.yml index c73190b881..21a48a0676 100644 --- a/Viva/glint/TOC.yml +++ b/Viva/glint/TOC.yml @@ -223,17 +223,15 @@ items: href: setup/manage-confidentiality-thresholds.md - name: Microsoft 365 Copilot in Viva Glint (preview) items: - - name: Introduction to Microsoft 365 Copilot in Viva Glint + - name: Introduction to Microsoft 365 Copilot in Viva Glint (preview) href: copilot/copilot-admin-intro.md - - name: Administrator deployment and setup for Copilot in Viva Glint - href: ../copilot/deployment-permissions.md - name: Administrator enablement for Copilot in Viva Glint (preview) href: copilot/admin-enable.md - name: Microsoft 365 Copilot data, privacy, and security href: setup/copilot-privacy.md - - name: Managers using Copilot in Viva Glint + - name: Managers using Microsoft 365 Copilot in Viva Glint (preview) href: setup/copilot-managers.md - - name: Copilot in Viva Glint- more FAQs + - name: Microsoft 365 Copilot in Viva Glint-FAQs (preview) href: setup/copilot-faqs.md - name: Create survey programs items: diff --git a/Viva/glint/copilot/copilot-admin-intro.md b/Viva/glint/copilot/copilot-admin-intro.md index babdce382b..779bb9d2b3 100644 --- a/Viva/glint/copilot/copilot-admin-intro.md +++ b/Viva/glint/copilot/copilot-admin-intro.md @@ -1,5 +1,5 @@ --- -title: Introduction to Microsoft 365 Copilot in Viva Glint +title: Introduction to Microsoft 365 Copilot in Viva Glint (preview) description: Copilot in Viva Glint enables leaders and HR to understand and act on employee feedback by quickly summarizing large quantities of comments. ms.author: JudithWeiner author: JudyWeiner @@ -16,18 +16,20 @@ search.appverid: MET150 ms.topic: article ms.service: viva-glint ms.localizationpriority: high -ms.date: 11/15/2024 - +ms.date: 10/31/2024 --- -# Introduction to Microsoft 365 Copilot in Viva Glint +# Introduction to Microsoft 365 Copilot in Viva Glint (preview) + +> [!NOTE] +> This feature is available to preview customers only, beginning June 29, 2024. Features described here are subject to change. -HR users and leaders of large organizations spend a lot of valuable time interpreting Glint survey results and comments. Copilot in Viva Glint enables them to understand and act on employee feedback by quickly summarizing large quantities of comments. Copilot in Viva Glint is available for all enabled users whose teams meet the threshold for verbatim comment results. +HR users and leaders of large organizations spend a lot of valuable time interpreting Glint survey results and comments. Copilot in Viva Glint enables them to understand and act on employee feedback by quickly summarizing large quantities of comments. +Copilot in Viva Glint is available for all enabled users whose teams meet the threshold for verbatim comment results. ## What is Microsoft 365 Copilot in Viva Glint? Copilot in Viva Glint is built to answer questions about your survey comments. It's your partner for all comment analysis and can: - - Summarize your comments - Identify key themes across comments - Summarize comments by demographics @@ -40,7 +42,8 @@ Copilot in Viva Glint is built to answer questions about your survey comments. I - There must be at least one Recurring or Ad hoc program survey administered or closed on your Glint platform to use the feature. - Copilot doesn’t take quantitative survey results into consideration. It can’t answer questions that require comparison scores between questions or employee groups. - Any AI can make mistakes representing the information it finds. If you encounter harmful, inappropriate, or inaccurate responses, immediately provide feedback. Report a concern through our feedback button in Copilot in Viva Glint or in the Viva Glint app. -- Copilot samples a subset of comments from each question, proportionate to the overall comment count per question. The current limit for this feature is 8,000 comments. +- Copilot samples a subset of comments from each question, proportionate to the overall comment count per question. The current limit for this feature is 1000 comments. +- Currently Copilot can't manage language translations beyond its default English. ### Are more Microsoft 365 Copilot features planned? @@ -48,13 +51,12 @@ Yes! As with all Viva Glint features, we post as soon as new features are availa ## Languages supported by Copilot in Viva Glint -Copilot in Viva Glint comment summarization is available in all languages supported by Viva Glint. The user still needs to interact with the program in English. +Copilot in Viva Glint comment summarization is available in most languages supported by Microsoft 365 Copilot. The admin still needs to interact with the program in English. For the best feedback, encourage your employees to leave comments in their native language. > [!NOTE] -> [Microsoft 365 Copilot currently supports these languages](https://support.microsoft.com/office/supported-languages-for-microsoft-copilot-94518d61-644b-4118-9492-617eea4801d8). Copilot in Viva Glint may not support all of the languages listed on this page. Your platform informs you of which languages are available for your programs. - +> [Microsoft 365 Copilot currently supports these languages](https://support.microsoft.com/office/supported-languages-for-microsoft-copilot-94518d61-644b-4118-9492-617eea4801d8). Copilot in Viva Glint may not support all of the languages listed on this page. Support for all languages is on the roadmap. Your platform informs you of which languages are available for your programs. ## How can my organization use Microsoft 365 Copilot in Viva Glint? @@ -68,8 +70,7 @@ Copilot in Viva Glint answers queries related to your comment data in Glint, suc Microsoft 365 Copilot in Viva Glint can be used across roles -### Use Copilot in Viva Glint for admins, HR leaders, org leaders, and managers - +Use Copilot in Viva Glint for admins, HR leaders, org leaders, and managers. - **Admins and HR** can use Copilot in Viva Glint to summarize large sets of data, allowing this group to quickly find key insights and support ad-hoc requests from stakeholders. - **Org leaders** can use Copilot in Viva Glint to summarize comments for their teams. They can uncover similarities and unique needs based on comments people are leaving using prompts and filters for different populations across their org. - **Managers** can use Copilot in Viva Glint to get access to comment summarization services. Managers can quickly uncover comments bundled by common subject matter or theme, identifying areas to explore deeper in their ACT conversations. @@ -93,7 +94,6 @@ Copilot in Viva Glint gives you the flexibility to roll out to one or many user ### Deployment considerations Think about: - - **Current usage** – does your rollout group have experience with Viva Glint? - **Comment count** – do you expect a high number of comments? - **Survey timing** – can you align with an upcoming survey? @@ -111,8 +111,8 @@ Use our best practices to maximize the benefits from Copilot in Viva Glint. Use ## More Resources -- [**Learn how managers can use Copilot in Viva Glint**](/viva/glint/setup/copilot-managers) -- [**Find answers to technical FAQs**](/viva/glint/setup/copilot-faqs) +- [**Learn how managers can use Copilot in Viva Glint**](https://go.microsoft.com/fwlink/?linkid=2274072) +- [**Find answers to technical FAQs**](https://go.microsoft.com/fwlink/?linkid=2274071) - [**Copilot for Microsoft 365**](https://adoption.microsoft.com/copilot/) diff --git a/Viva/glint/setup/copilot-faqs.md b/Viva/glint/setup/copilot-faqs.md index f416a8c7ba..b535f9d434 100644 --- a/Viva/glint/setup/copilot-faqs.md +++ b/Viva/glint/setup/copilot-faqs.md @@ -1,6 +1,6 @@ --- -title: Microsoft 365 Copilot in Viva Glint-FAQs -description: Scan commonly asked questions about the comments summarization tool in Microsoft Viva Glint. +title: Microsoft 365 Copilot in Viva Glint-FAQs (preview) +description: Scan the most commonly asked questions about the comments summarization tool in Microsoft Viva Glint. ms.author: JudithWeiner author: JudyWeiner manager: MelissaBarry @@ -16,11 +16,13 @@ search.appverid: MET150 ms.topic: article ms.service: viva-glint ms.localizationpriority: high -ms.custom: CELA-aapproved -ms.date: 11/15/2024 +ms.date: 10/31/2024 --- -# Microsoft Copilot in Viva Glint-FAQs +# Microsoft Copilot in Viva Glint-FAQs (preview) + +> [!NOTE] +> This feature is available to preview customers only, beginning June 29, 2024. Features described here are subject to change. ## Foundational and enablement questions @@ -30,15 +32,15 @@ ms.date: 11/15/2024
**Q: How often is the Large Language Model (LLM) updated for Microsoft 365 Copilot in Viva Glint?** -**A:** Copilot in Viva Glint uses the latest Open AI LLM model, GPT-4.0, trained with data up to October 2023. While it currently relies solely on customer survey data without external references, prompt engineering is continuously updated to ensure Copilot delivers accurate and relevant responses based on survey inputs. +**A:** Copilot in Viva Glint uses the latest Open AI LLM model, GPT 4.0 turbo, trained with data up to April 2023. While it currently relies solely on customer survey data without external references, prompt engineering is continuously updated to ensure Copilot delivers accurate and relevant responses based on survey inputs. -
**Q: What’s the licensing for Microsoft 365 Copilot in Viva Glint?** **Is it part of the Microsoft 365 Copilot or Viva Glint licensing?** +
**Q: What’s the licensing for Microsoft 365 Copilot in Viva Glint?** **Is it part of the Microsoft 365 Copilot, or Viva Glint licensing?** **A:** Copilot in Viva Glint is separate from the Microsoft 365 Copilot license and is available with a Viva Glint or Microsoft Viva license.
**Q: Is Microsoft 365 Copilot in Viva Glint included in the Viva Glint subscription or as part of Viva Suite?** -**A:** Copilot in Viva Glint is available for all Viva Glint customers with Microsoft Viva and Viva Glint licenses. +**A:** Copilot in Viva Glint is available for all Viva Glint customers with a Microsoft Viva and Viva Glint licenses.
**Q: If I have a Microsoft 365 Copilot license and a license for Viva Glint, does that augment the Copilot in Viva Glint responses by having more scope to ground responses in (e.g., an Excel sheet with data to correlate the survey responses with)?** @@ -46,11 +48,11 @@ ms.date: 11/15/2024
**Q: How is Microsoft 365 Copilot in Viva Glint enabled?** -**A:** Admins enable Copilot in Viva Glint within programs. +**A:** Admins enable Copilot in Viva Glint for within programs.
**Q: What operational factors and settings allow for effective and responsible use of Microsoft 365 Copilot in Viva Glint?** -**A:** Viva Glint admins can enable or disable Copilot in Viva Glint for any role, in any survey program. Copilot in Viva Glint launches as **disabled** or **off** for all users by default. +**A:** Viva Glint admins can enable or disable Copilot in Viva Glint for any role, in any survey program. Copilot in Viva Glint launches as ‘disabled’ or ‘off’ for all users by default.
**Q: Is Glint Copilot proprietary in how it works or is it similar to Microsoft Copilot?** @@ -60,24 +62,20 @@ ms.date: 11/15/2024
**Q: What features does enabling Microsoft 365 Copilot in Viva Glint provide access to?** -**A:** Through an interactive question and response format, users can request comment summarization across survey items, as well as filter attributes. Current functionality includes the ability to summarize, in English: +**A:** Through an interactive question and response format, users can request comment summarization across survey items, and filter attributes. Current functionality includes the ability to summarize, in English: - All Comments - Comments by Item - Comments by Comment Sentiment - Comments by Filter Attribute - Prescriptive Comments -
**Q: What languages does Microsoft 365 Copilot in Viva Glint support for comment summarization?** - -Copilot in Viva Glint comment summarization is available in all languages supported by Viva Glint. The user still needs to interact with Copilot in English. - -For the best feedback, encourage your employees to leave comments in their native language. - -[Microsoft 365 Copilot currently supports these languages](https://support.microsoft.com/office/supported-languages-for-microsoft-copilot-94518d61-644b-4118-9492-617eea4801d8). Copilot in Viva Glint may not support all of the languages listed on this page. Support for all languages is on the roadmap. Your platform informs you of which languages are available for your programs. -
**Q: Can customers participate in multiple private previews, such as Viva Glint and Viva Insights integration, and Microsoft 365 Copilot in Viva Glint?** **A:** Yes, customers can enroll in multiple private previews by joining the Viva Customer Connection Program (VCCP), a prerequisite for any Viva private preview. + +
**Q: Is there a cut-off date for the Microsoft 365 Copilot in Viva Glint private preview?** + +**A:** The private preview ends with the public launch on June 29, 2024. Existing private preview customers can continue their private preview interviews after the June 29 public launch.
**Q: Does Microsoft 365 Copilot in Viva Glint work retroactively on past surveys, including those migrated from LinkedIn Glint?** @@ -86,6 +84,10 @@ For the best feedback, encourage your employees to leave comments in their nativ
**Q: Does Microsoft 365 Copilot in Viva Glint pull from the program level or generic settings for confidentiality thresholds?** **A:** Copilot in Viva Glint aligns with the threshold configured on the dashboard or report being viewed. + +
**Q: What data controls are in place?** + +**A:** Copilot in Viva Glint has access to Viva Glint survey data only. Each user only sees survey data they’re granted access to by their Viva Glint admin. Viva Glint admins can control which roles use Copilot in Viva Glint and for which survey programs.
**Q: Can the end user see variables in summarization, based on the user's question or prompt?** @@ -93,7 +95,7 @@ For the best feedback, encourage your employees to leave comments in their nativ
**Q: If I ask Microsoft 365 Copilot in Viva Glint for key topics, does it use the same topic model as Viva Glint today? If not, what did you train on?** -**A:** Copilot uses the same topic model as Viva Glint today and summarizes up to 10 top topics found in the comments. Topics with comment respondents that fall below the confidentiality threshold are excluded. +**A:** For now, we only tap into the items, not the topics from the NLP. Copilot pulls topics from its own semantic matching system that is similar to the NLP already available in Viva Glint but not exactly the same.
**Q: How is random sampling determined? Is it inclusive of demographic data segmentation or is it stratified to be representative of the larger population?** @@ -111,17 +113,18 @@ For the best feedback, encourage your employees to leave comments in their nativ **A:** Currently, no. -
**Q: Does Microsoft 365 Copilot in Viva Glint have the ability to look across multiple surveys or just one at time?** +
**Q: Does Microsoft 365 Copilot in Viva Glint have the ability to look across multiple surveys or just +one at time?** -**A:** One at a time, for now. Additionally, Copilot in Viva Glint only reads Ad hoc and Recurring survey programs. We're looking to add the feature to employee lifecycle and always-on programs in the future. +**A:** One at a time for now. Additionally, Ad hoc and Recurring survey programs only, but we are looking to add the feature to employee lifecycle and always-on programs in the future.
**Q: Can Microsoft 365 Copilot in Viva Glint generate a PowerPoint from the results?** -**A:** Not yet, but it’s another feature we'd like to explore. +**A:** Not yet, but it’s another feature we would like to explore.
**Q: Can Microsoft 365 Copilot in Viva Glint recognize when some groups (based on attributes) have more of a negative or positive reactions to a certain question? Can it determine cultural bias or language/translation problems?** -**A:** Currently, Copilot in Viva Glint can’t detect potential biases between survey comments left in different languages. +**A:** Currently, Copilot in Viva Glint can’t detect potential biases between survey comments left in different languages, as English is currently the only language available.
**Q: Is there a given bank of emotions that Copilot uses to describe sentiment?** @@ -131,16 +134,16 @@ For the best feedback, encourage your employees to leave comments in their nativ
**Q: Are new features planned for Microsoft 365 Copilot in Viva Glint?** -**A:** Yes! We'll let you know as soon as new features are available. All items mentioned as currently unavailable are on our list for consideration. +**A:** Yes! We let you know as soon as new features are available for Copilot in Viva Glint. All items mentioned as currently unavailable are on our list for consideration.
**Q: Does Microsoft 365 Copilot in Viva Glint have any limitations?** **A:** Currently, but under consideration for the future: -- Copilot in Viva Glint works on completed survey cycles for Recurring and Ad hoc programs only. It isn’t currently available for Employee Lifecycle, Always-On, or 360 feedback programs. +- Copilot in Viva Glint works on completed survey cycles for Recurring and Ad hoc programs only. It isn’t currently available for Employee Lifecycle, Always-On, or 360 Feedback programs. - There must be at least one Recurring or Ad hoc program survey *administered* or *closed* on your Glint platform to use the feature. - Copilot in Viva Glint doesn’t take quantitative survey results into consideration. It can’t answer questions that require comparison scores between questions or employee groups. - Any AI can make mistakes misrepresenting the information it finds. If you encounter harmful, inappropriate, or inaccurate responses, immediately provide feedback or report a concern through our feedback button in Copilot in Viva Glint or in the Viva Glint app. -- Copilot in Viva Glint samples a subset of comments from each question proportionate to the overall comment count per question. The current limit for this feature is 8,000 comments. +- Copilot in Viva Glint samples a subset of comments from each question proportionate to the overall comment count per question. The current limit for this feature is 1000 comments (seeded comments - they come from the same 1000 questions if the prompt is regenerated). - Copilot in Viva Glint doesn’t currently support cross-program filters. - Copilot in Viva Glint doesn’t currently support plug-ins. diff --git a/Viva/glint/setup/copilot-managers.md b/Viva/glint/setup/copilot-managers.md index 5a8c5e9317..5e4b22256a 100644 --- a/Viva/glint/setup/copilot-managers.md +++ b/Viva/glint/setup/copilot-managers.md @@ -16,56 +16,57 @@ search.appverid: MET150 ms.topic: article ms.service: viva-glint ms.localizationpriority: high -ms.date: 11/15/2024 +ms.date: 09/12/2024 --- # How managers use Microsoft 365 Copilot in Viva Glint -Managers with Microsoft 365 Copilot in Viva Glint have access to comment summarization. Managers see comments bundled by common subject matter, easily identifying themes and guidance to explore in [ACT conversations](/viva/glint/reports/take-action-team-conversations). +Managers with Microsoft 365 Copilot in Viva Glint have access to comment summarization. Managers see comments bundled by common subject matter, easily identifying themes and guidance to explore in [ACT conversations](https://go.microsoft.com/fwlink/?linkid=2234345). Copilot in Viva Glint suggests items that are relevant to your data set and helps you explore and dig deeper. In-platform prompts provide multiple options for generating data summaries. Share this guidance with your managers: ## Look at the big picture before using Copilot in Viva Glint -Use your Glint [Team Summary dashboard](/viva/glint/reports/managers-use-team-summary-dashboard) to review the data collected from your most recent survey. Look at the [Top Strengths and Top Opportunities](/viva/glint/reports/managers-use-team-summary-dashboard) for your team, as well as the other summaries on your dashboard. +Use your Glint [Team Summary dashboard](https://go.microsoft.com/fwlink/?linkid=2231210) to review the data collected from your most recent survey. Look at the [Top Strengths and Top Opportunities](https://go.microsoft.com/fwlink/?linkid=2231116) for your team, as well as the other summaries on your dashboard. -There are two different experiences: +Now, access Copilot in Viva Glint in one of these ways: +- Log into the Glint dashboard and select the **Copilot** button. +- Navigate to **Reports** on the top menu bar and use Copilot in Viva Glint for a specific report. + +>[!IMPORTANT] +>Copilot in Viva Glint can summarize comments on any report. -- Initial: This experience includes onboarding instructions for a manager using Copilot for the first time +:::image type="content" source="../../media/glint/setup/copilot-access-button.png" alt-text="Screenshot of how to access Copilot in Viva Glint from the Glint dashboard." lightbox="../../media/glint/setup/copilot-access-button.png"::: + +## There are two different Copilot in Viva Glint experiences + +- Initial - This experience includes onboarding instructions for a manager using Copilot for the first time - All Copilot in Viva Glint experiences after the initial use ## First-time user experience for Copilot in Viva Glint 1. Select the **Copilot** symbol. - :::image type="content" source="../../media/glint/reports/introducing-copilot.png" alt-text="Screenshot of how to learn more about Copilot in Viva Glint." lightbox="../../media/glint/reports/introducing-copilot.png"::: + :::image type="content" source="../../media/glint/setup/copilot-symbol.png" alt-text="Screenshot of how to access Copilot in Viva Glint for the first use."::: -2. Review the content provided and select **Next** to open the Comments pane. - +2. Review the content provided and select **Next** to reveal the Comments pane. 3. Review the guidance and select **Next**. - -4. Experiment with Copilot! - -Now, access Copilot in Viva Glint in one of these ways: - -- Log into the Glint dashboard and select the **Copilot** button. -- Navigate to **Reports** on the top menu bar and use Copilot in Viva Glint for a specific report. +4. Now, **Try Copilot!** -> [!TIP] -> Copilot in Viva Glint can summarize comments on any report in any Ad hoc or Recurring survey. + :::image type="content" source="../../media/glint/setup/copilot-try.png" alt-text="Screenshot of the Try Copilot button."::: -## Copilot quick tips for managers +## Copilot quick tips for managers -Use these tips to understand and act on employee feedback quickly: +Use these tips to understand and act on employee feedback quickly. |Recommendation|Benefit| |-----------|----------| -|Browse ready-to-use prompts| Prompt guide proactively suggests questions to get you started on data exploration.| -|Experiment writing your own prompts|Try writing your own prompts on different topics, items, and demographic groups. If a prompt doesn’t work right away, rephrase it. +|Browse ready-to-use prompts| Prompt guide proactively suggests questions to get you started on data exploration.| +|Experiment writing your own prompts| Try writing your own prompts on different topics, items, and demographic groups. If a prompt doesn’t work right away, rephase it. |Bundle requests into a single prompt|Follow-up questions aren’t currently supported. Instead, ask multi-step prompts, including your anticipated follow-up question. -|Keep queries to Viva Glint data|Copilot in Viva Glint doesn’t access data beyond what is in your dashboard. -|Be specific on your prompt wording|The more detailed your prompt, the more likely Copilot in Viva Glint accurately interprets the intent. +|Keep queries to Viva Glint dataCopilot in Viva Glint doesn’t access data beyond what is in your dashboard. +|Be specific on your prompt wording|The more detailed your prompt, the more likely Copilot in Viva Glint thoroughly interprets the intent. > [!IMPORTANT] > For the most relevant summary results, include specific question titles, demographic attributes, prescriptive comments, or any other available Glint report filters in your Copilot in Viva Glint prompt. @@ -79,84 +80,77 @@ There are two overarching ways to use Copilot in Viva Glint: ## Enable Copilot in Viva Glint to work as a chatbot -**The Copilot button opens a pane on the right side of your screen, which functions as a chatbot.** Use prescribed prompts or key in your own prompt. +**The Copilot button opens a pane on the right side of your screen, which functions as a chatbot.** Use prescribed prompts or key in your own. This example follows Copilot in Viva Glint comment summarization on the **Comments Report**, a window into Glint's Narrative Intelligence technology. 1. Select the **Copilot** button. + :::image type="content" source="../../media/glint/setup/copilot-comment-card-entry.png" alt-text="Screenshot of the Comments Report." lightbox="../../media/glint/setup/copilot-comment-card-entry.png"::: + 1. A Copilot in Viva Glint panel opens and provides survey prompts. - :::image type="content" source="../../media/glint/reports/copilot-summarize-comments.png" alt-text="Screenshot of the Copilot panel." lightbox="../../media/glint/reports/copilot-summarize-comments.png"::: + :::image type="content" source="../../media/glint/setup/copilot-pane.png" alt-text="Screenshot of the Copilot pane." lightbox="../../media/glint/setup/copilot-pane.png"::: -1. Choose a prompt or ask your own question in the box at the bottom of the panel. +1. Choose a prompt or ask your own question in the box at the bottom of Copilot in Viva Glint. For this example, the first prompt is chosen. -1. A pop-up indicates the prompt or question chosen and that Copilot is “working on it.” If you made an error or wish to stop the summary generation, select **Stop Generating**. + :::image type="content" source="../../media/glint/setup/copilot-question-box.png" alt-text="Screenshot of the Copilot in Viva Glint question box in the Copilot in Viva Glint panel."::: - :::image type="content" source="../../media/glint/setup/copilot-access-button.png" alt-text="Screenshot of how to access Copilot in Viva Glint from the Glint dashboard." lightbox="../../media/glint/setup/copilot-access-button.png"::: +1. A pop-up indicates the prompt or question chosen and that Copilot in Viva Glint is “working on it.” If you made an error or wish to stop the summary generation for any reason, select **Stop Generating**. -1. Copilot in Viva Glint populates with the summary. In this example, the first prompt is chosen. Copilot summarizes 7,747 comments. + :::image type="content" source="../../media/glint/setup/copilot-access-button.png" alt-text="Screenshot of how to access Copilot in Viva Glint from the Glint dashboard." lightbox="../../media/glint/setup/copilot-access-button.png"::: - :::image type="content" source="../../media/glint/reports/copilot-up-to-8000.png" alt-text="Screenshot of a Copilot in Viva Glint summary." lightbox="../../media/glint/reports/copilot-up-to-8000.png"::: +1. Copilot in Viva Glint populates with the summary. -2. Use the **View Prompt Guide** menu to display more prompts, or key in your own question in the box provided. + :::image type="content" source="../../media/glint/setup/copilot-pane-populated.png" alt-text="Screenshot of a Copilot in Viva Glint summary."::: - :::image type="content" source="../../media/glint/reports/copilot-prompt-guide.png" alt-text="Screenshot of the question box in Copilot." lightbox="../../media/glint/reports/copilot-prompt-guide.png"::: +1. Now use the View Prompt Guide menu again to display more prompts, or key in your own question in the box provided. - > [!NOTE] - > Use the **Send us feedback** link to request more Copilot capabilities. + :::image type="content" source="../../media/glint/setup/copilot-second-prompt.png" alt-text="Screenshot of the question box in Copilot."::: -3. Repeat this step until you have the right information to help you have a meaningful [ACT Conversation](/viva/glint/reports/managers-sharing-team-conversations) with your team. +7. Repeat this step until you have the right information to help you have a meaningful ACT Conversation with your team. [Find the Manager Guide to ACT Conversations here](https://go.microsoft.com/fwlink/?linkid=2231274). - At any time, you can view the summarized comments or all the comments verbatim. - - You can also update the report using filters. + - You can also update the report using filters. > [!CAUTION] - > Once advanced filtering is enabled, the report can’t go back to basic filtering. + > If you enable advanced filtering, the report can’t go back to basic filtering. + + :::image type="content" source="../../media/glint/setup/copilot-view-verbatim.png" alt-text="Screenshot of how to access View all comments and comments used in the Copilot summary." lightbox="../../media/glint/setup/copilot-view-verbatim.png"::: > [!IMPORTANT] > Copilot in Viva Glint doesn't provide a response or summarization if the comment count falls below the confidentiality threshold. :::image type="content" source="../../media/glint/setup/copilot-filters.png" alt-text="Screenshot of how to access comment filters." lightbox="../../media/glint/setup/copilot-filters.png"::: -## Use Copilot in Viva Glint to view specific comments +## Use Copilot in Viva Glint to view specific comments in a report In many reports, you have the option to see comments and drill down into them with Copilot in Viva Glint. **In this instance, Copilot in Viva Glint is embedded within the existing reporting flow.** Follow this procedure to view a specific set of comments and summarize them using Copilot in Viva Glint. This procedure works for any option to see comments when Copilot is enabled: -1. From the Glint dashboard, select **Reports**. - -1. Choose the report you wish to see. In this example, **Team Summary**. +1. From the Glint dashboard, select **Reports.** +2. Choose the report you wish to see. In this example, **Team Summary.** - :::image type="content" source="../../media/glint/reports/copilot-team-summary.png" alt-text="Screenshot of the Team Summary Report card within the Reports tab." lightbox="../../media/glint/reports/copilot-team-summary.png"::: + :::image type="content" source="../../media/glint/setup/copilot-team-summary.png" alt-text="Screenshot of the Team Summary Report card within the Reports tab." lightbox="../../media/glint/setup/copilot-team-summary.png"::: -1. There are several opportunities within the report to view comments. Choose the specific comments you want to see. In this example, let's summarize the 19,306 comments from User 2's team: +1. There are several opportunities within the report to view comments. Choose the specific comments you want to see. In the example, there are a total of 14,461 comments, but let’s summarize the 1,520 comments from Flora’s team. - :::image type="content" source="../../media/glint/reports/copilot-user-2.png" alt-text="Screenshot of choosing to view comments from the Glint dashboard." lightbox="../../media/glint/reports/copilot-user-2.png"::: + :::image type="content" source="../../media/glint/setup/copilot-flora.png" alt-text="Screenshot of choosing to view comments from the Glint dashboard." lightbox="../../media/glint/setup/copilot-flora.png"::: -1. **Hover over that row, over the number of comments**, and select it to reveal the **All Comments** panel. +1. **Hover over the comment count and select it** to reveal the **All Comments** panel. 1. Select **Summarize** in the **Summary by Copilot** row. - :::image type="content" source="../../media/glint/reports/summarize-selected-comments.png" alt-text="Screenshot of the Copilot summarize button." lightbox="../../media/glint/reports/summarize-selected-comments.png"::: - -1. A pop-up indicates your comments are being scanned and summarized. - - :::image type="content" source="../../media/glint/reports/summarizing-comments-banner.png" alt-text="Screenshot showing comment summarization is underway."::: + :::image type="content" source="../../media/glint/setup/copilot-summarize.png" alt-text="Screenshot of the Copilot summarize button."::: -1. Notice that the total number of comments summarized from the team of over 19K members is 5,786 comments. The most relevant comments are summarized – no more than 8000 – and grouped into top themes (no more than 10 top themes): - - :::image type="content" source="../../media/glint/reports/copilot-summary-one-team.png" alt-text="Screenshot showing comment summarization that Copilot summarizes only up to 8000 comments."::: - - > [!IMPORTANT] - > If the number of comments is greater than 8,000, Copilot summarizes the most relevant comments up to 8,000 comments only. If the number of comments chosen for summary is less than 8,000, all comments are included in the summary. +1. A pop-up indicates your comments are being scanned and then summarized. 1. Review your summary and select the **Copy** symbol to save it. - :::image type="content" source="../../media/glint/reports/copilot-copy-image.png" alt-text="Screenshot of the Copilot copy symbol."::: + :::image type="content" source="../../media/glint/setup/copilot-copy-symbol.png" alt-text="Screenshot of the Copilot copy symbol."::: -## Copilot use in other Glint reports +## Copilot in Viva Glint use in other Glint reports Ask Copilot in Viva Glint different questions to drill down for meaningful insight. It takes practice. Copilot in Viva Glint uses the filters applied to the report the user is viewing. @@ -177,11 +171,13 @@ Here are a few ideas of how to use Copilot in Viva Glint in reports: ## Copy your Copilot in Viva Glint summary to your clipboard -Copilot in Viva Glint is only preserved within a user session. Once you log out, summarization that is captured disappears. To save your summary to your clipboard: +Copilot in Viva Glint is only preserved within a user session. Once you log out, Copilot in Viva Glint summarization disappears. To save your Copilot in Viva Glint summary to your clipboard: 1. Highlight the content you want to save. 2. Select the **Copy** symbol. + :::image type="content" source="../../media/glint/setup/copilot-save-summary-2.png" alt-text="Screenshot of how to save the Copilot summary."::: + ## Give in-product feedback Our evaluation process incorporates feedback from early adopters and customers. This ongoing process helps us continuously enhance the Copilot in Viva Glint performance. @@ -190,14 +186,10 @@ Allow your leaders to give feedback by enabling feedback. **The feedback feature We suggest enabling: -- **Allow users to submit feedback to Microsoft**: +- Allow users to submit feedback to Microsoft: - Allow users to include screenshots and attachments when they submit feedback to Microsoft. - Allow users to include log file and relevant content samples when feedback is submitted to Microsoft. -Users see this: - - :::image type="content" source="../../media/glint/reports/copilot-give-feedback.png" alt-text="Screenshot of how to share Copilot feedback with Microsoft."::: - ## More feedback resources [Submit product feedback to Microsoft](https://go.microsoft.com/fwlink/?linkid=2276920) diff --git a/Viva/media/glint/reports/copilot-copy-image.png b/Viva/media/glint/reports/copilot-copy-image.png deleted file mode 100644 index 5560dde533..0000000000 Binary files a/Viva/media/glint/reports/copilot-copy-image.png and /dev/null differ diff --git a/Viva/media/glint/reports/copilot-give-feedback.png b/Viva/media/glint/reports/copilot-give-feedback.png deleted file mode 100644 index 14dd4c7c26..0000000000 Binary files a/Viva/media/glint/reports/copilot-give-feedback.png and /dev/null differ diff --git a/Viva/media/glint/reports/copilot-prompt-guide.png b/Viva/media/glint/reports/copilot-prompt-guide.png deleted file mode 100644 index 13eed6b096..0000000000 Binary files a/Viva/media/glint/reports/copilot-prompt-guide.png and /dev/null differ diff --git a/Viva/media/glint/reports/copilot-summarize-comments.png b/Viva/media/glint/reports/copilot-summarize-comments.png deleted file mode 100644 index a4cab9fa9b..0000000000 Binary files a/Viva/media/glint/reports/copilot-summarize-comments.png and /dev/null differ diff --git a/Viva/media/glint/reports/copilot-summary-one-team.png b/Viva/media/glint/reports/copilot-summary-one-team.png deleted file mode 100644 index fa4be6ce63..0000000000 Binary files a/Viva/media/glint/reports/copilot-summary-one-team.png and /dev/null differ diff --git a/Viva/media/glint/reports/copilot-team-summary.png b/Viva/media/glint/reports/copilot-team-summary.png deleted file mode 100644 index c5262eea0e..0000000000 Binary files a/Viva/media/glint/reports/copilot-team-summary.png and /dev/null differ diff --git a/Viva/media/glint/reports/copilot-up-to-8000.png b/Viva/media/glint/reports/copilot-up-to-8000.png deleted file mode 100644 index 5601f81206..0000000000 Binary files a/Viva/media/glint/reports/copilot-up-to-8000.png and /dev/null differ diff --git a/Viva/media/glint/reports/copilot-user-2.png b/Viva/media/glint/reports/copilot-user-2.png deleted file mode 100644 index 781b8ff300..0000000000 Binary files a/Viva/media/glint/reports/copilot-user-2.png and /dev/null differ diff --git a/Viva/media/glint/reports/introducing-copilot.png b/Viva/media/glint/reports/introducing-copilot.png deleted file mode 100644 index daaf6d288a..0000000000 Binary files a/Viva/media/glint/reports/introducing-copilot.png and /dev/null differ diff --git a/Viva/media/glint/reports/summarize-selected-comments.png b/Viva/media/glint/reports/summarize-selected-comments.png deleted file mode 100644 index 49bd541f0e..0000000000 Binary files a/Viva/media/glint/reports/summarize-selected-comments.png and /dev/null differ diff --git a/Viva/media/glint/reports/summarizing-comments-banner.png b/Viva/media/glint/reports/summarizing-comments-banner.png deleted file mode 100644 index ec368f30f5..0000000000 Binary files a/Viva/media/glint/reports/summarizing-comments-banner.png and /dev/null differ