facing issue with kong manager Ui , not able to access gateway services

[raghunath03]

Initially i have installed Kong ingress controller
for that i refered below link
https://docs.konghq.com/kubernetes-ingress-controller/latest/get-started/
We have installed Gateway API CRDs before installing KIC
1.kubectl apply -f https://github.com/kubernetes-sigs/gateway-api/releases/download/v1.0.0/standard-install.yaml

2.Then we have created a Gateway Class using yaml file and applied it manually using kubectl apply command.

apiVersion: gateway.networking.k8s.io/v1
kind: GatewayClass
metadata:
name: kong
annotations:
konghq.com/gatewayclass-unmanaged: 'true'

spec:
controllerName: konghq.com/kic-gateway-controller

3.Post creating kong gateway class we have installed KIC and kong gateway using helm commands

helm repo add kong https://charts.konghq.com
helm repo update
helm install kong kong/ingress -n kong --create-namespace

4.After that i created values-manager.yaml file and added below
env:
admin_gui_url: http://manager.example.com
admin_gui_api_url: http://admin.example.com

Change the secret and set cookie_secure to true if using a HTTPS endpoint

admin_gui_session_conf: '{"secret":"secret","storage":"kong","cookie_secure":false}'
enterprise:
rbac:
enabled: true
admin_gui_auth: basic-auth
manager:
enabled: true
http:
enabled: true
tls:
enabled: false
admin:
enabled: true
http:
enabled: true
tls:
enabled: false

ingress:
enabled: true
hostname: manager.example.com
path: /
pathType: Prefix
ingressClassName: kong

5.helm upgrade kong-cp kong/kong -n kong --values ./values-manager.yaml

when i search on browser using external load balancer ip i am getting below " gateway service could not be retrived" error

what should i do in order resolve above error
also i am getting below 8001 issue , which i have not enabled/mentioned anywhere

any input/ suggestion for above ?

[StarlightIbuki]

@sumimakito Could you take a look?

[sumimakito]

Hello @raghunath03, could you share the kubectl describe output with us?

@StarlightIbuki I would also suggest we have members from the K8s team take a look into this as well, if possible.

[StarlightIbuki]

@randmonkey Could you take a look?