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I noticed some of my Zigbee sensors didn't work anymore. It started with smart buttons and then I found out just one of the five motionsensors does work. At this moment, just one of the nine sensors does work. The rest is offline and I can't reconnect.
To troubleshoot I tried this, unfortunately without results:
Stop-Start Zigbee2MQTT
Stop-Start Restart Mosquitto Broker
Restart Home Assistant
Replaced batteries (for offline devices),
Reinstalled 'Mosquitto Broker' (because of 'ACL' or something like that errors
Turned off Zigbee2MQTT, unplugged the Sonoff zigbee 3.0 usb gateway for like 30 seconds, replugged the dongle (on a USB extender) and stared Zigbee2MQTT then restarted HA.
Downgrated HA to a few months ago.
In every modus just one device works and I can't reconnect the other devices.
To let the devices reconnect, I first click on 'Permit Join (All)' and then set devices in paring motion close (max 2 meters) from the setup.
I tried a different Zigbee channel but then no device did work or were able to reconnect. Then I deleted the Zigbee2MQTT Add on and renamed the config files. Off course no devices were in the list but also several devices are unable to connect.
So I turned off Zigbee2MQTT, deleted the new config files, renamed the old files and I was back in the modus I started with just one (and the same) motionsensor is working.
When I try to (re)pair a Aquara motion sensor I see in the logs of Mosquitto Broker:
2024-10-18 15:25:50: New connection from 172.30.32.2:38070 on port 1883.
2024-10-18 15:25:50: Client closed its connection.
2024-10-18 15:27:50: New connection from 172.30.32.2:59360 on port 1883.
2024-10-18 15:27:50: Client closed its connection.
2024-10-18 15:29:50: New connection from 172.30.32.2:47110 on port 1883.
2024-10-18 15:29:50: Client closed its connection.
2024-10-18 15:31:50: New connection from 172.30.32.2:36896 on port 1883.
2024-10-18 15:31:50: Client closed its connection.
2024-10-18 15:32:51: Saving in-memory database to /data//mosquitto.db.
2024-10-18 15:33:50: New connection from 172.30.32.2:33142 on port 1883.
2024-10-18 15:33:50: Client closed its connection.
2024-10-18 15:35:50: New connection from 172.30.32.2:40400 on port 1883.
2024-10-18 15:35:50: Client closed its connection.
No clue why new devices won't connect. Motionsensor 'Bewegingssensor_hal_beneden' is the only working sensor.
Zigbee2MQTT version: 1.40.2
Adapter: Sonoff zigbee 3.0 usb gateway
Adapter firmware version: 20210708 log.log
The devices 'Philips stopcontact' and 'Lamp Philips' are tests from a few month ago. These are not relevant for this case.
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I noticed some of my Zigbee sensors didn't work anymore. It started with smart buttons and then I found out just one of the five motionsensors does work. At this moment, just one of the nine sensors does work. The rest is offline and I can't reconnect.
To troubleshoot I tried this, unfortunately without results:
In every modus just one device works and I can't reconnect the other devices.
To let the devices reconnect, I first click on 'Permit Join (All)' and then set devices in paring motion close (max 2 meters) from the setup.
I tried a different Zigbee channel but then no device did work or were able to reconnect. Then I deleted the Zigbee2MQTT Add on and renamed the config files. Off course no devices were in the list but also several devices are unable to connect.
So I turned off Zigbee2MQTT, deleted the new config files, renamed the old files and I was back in the modus I started with just one (and the same) motionsensor is working.
When I try to (re)pair a Aquara motion sensor I see in the logs of Mosquitto Broker:
2024-10-18 15:25:50: New connection from 172.30.32.2:38070 on port 1883.
2024-10-18 15:25:50: Client closed its connection.
2024-10-18 15:27:50: New connection from 172.30.32.2:59360 on port 1883.
2024-10-18 15:27:50: Client closed its connection.
2024-10-18 15:29:50: New connection from 172.30.32.2:47110 on port 1883.
2024-10-18 15:29:50: Client closed its connection.
2024-10-18 15:31:50: New connection from 172.30.32.2:36896 on port 1883.
2024-10-18 15:31:50: Client closed its connection.
2024-10-18 15:32:51: Saving in-memory database to /data//mosquitto.db.
2024-10-18 15:33:50: New connection from 172.30.32.2:33142 on port 1883.
2024-10-18 15:33:50: Client closed its connection.
2024-10-18 15:35:50: New connection from 172.30.32.2:40400 on port 1883.
2024-10-18 15:35:50: Client closed its connection.
Looks okay to me.
Log in Zigbee2MQTT:
[2024-10-18 15:26:31] info: z2m: Zigbee: allowing new devices to join.
[2024-10-18 15:26:32] info: z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/response/permit_join', payload '{"data":{"time":254,"value":true},"status":"ok","transaction":"3fodz-1"}'
[2024-10-18 15:27:59] info: z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Bewegingssensor_hal_beneden', payload '{"battery":100,"device_temperature":20,"illuminance":57,"illuminance_lux":57,"last_seen":"2024-10-18T13:27:59.027Z","linkquality":132,"occupancy":true,"power_outage_count":1522,"voltage":3045}'
[2024-10-18 15:27:59] info: z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Bewegingssensor_hal_beneden', payload '{"battery":100,"device_temperature":20,"illuminance":57,"illuminance_lux":57,"last_seen":"2024-10-18T13:27:59.055Z","linkquality":132,"occupancy":true,"power_outage_count":1522,"voltage":3045}'
[2024-10-18 15:29:29] info: z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Bewegingssensor_hal_beneden', payload '{"battery":100,"device_temperature":20,"illuminance":57,"illuminance_lux":57,"last_seen":"2024-10-18T13:27:59.055Z","linkquality":132,"occupancy":false,"power_outage_count":1522,"voltage":3045}'
[2024-10-18 15:29:33] info: z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Bewegingssensor_hal_beneden', payload '{"battery":100,"device_temperature":20,"illuminance":22,"illuminance_lux":22,"last_seen":"2024-10-18T13:29:33.985Z","linkquality":111,"occupancy":true,"power_outage_count":1522,"voltage":3045}'
[2024-10-18 15:29:34] info: z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Bewegingssensor_hal_beneden', payload '{"battery":100,"device_temperature":20,"illuminance":22,"illuminance_lux":22,"last_seen":"2024-10-18T13:29:33.985Z","linkquality":111,"occupancy":true,"power_outage_count":1522,"voltage":3045}'
[2024-10-18 15:31:04] info: z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Bewegingssensor_hal_beneden', payload '{"battery":100,"device_temperature":20,"illuminance":22,"illuminance_lux":22,"last_seen":"2024-10-18T13:29:33.985Z","linkquality":111,"occupancy":false,"power_outage_count":1522,"voltage":3045}'
No clue why new devices won't connect. Motionsensor 'Bewegingssensor_hal_beneden' is the only working sensor.
Zigbee2MQTT version: 1.40.2
Adapter: Sonoff zigbee 3.0 usb gateway
Adapter firmware version: 20210708
log.log
The devices 'Philips stopcontact' and 'Lamp Philips' are tests from a few month ago. These are not relevant for this case.
Who has a suggestion to do/check?
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