diff --git a/docs/source/complaints.rst b/docs/source/complaints.rst
index f9577ee7..71b9df4d 100644
--- a/docs/source/complaints.rst
+++ b/docs/source/complaints.rst
@@ -39,8 +39,8 @@ Tender Conditions Claims/Complaints
         accepted -> stopping;
         edge[style=bold];
         accepted -> {declined,satisfied,stopped};
-        pending -> {accepted,invalid};
-        stopping -> {stopped,invalid,declined};
+        pending -> {accepted,invalid,stopped};
+        stopping -> {stopped,invalid,declined,satisfied};
         {pending;stopping} -> mistaken;
         edge[label="auction" style=dotted];
         answered -> {invalid,declined,resolved};
@@ -75,8 +75,8 @@ Tender Award Claims/Complaints
         pending -> stopping;
         accepted -> stopping;
         edge[style=bold];
-        pending -> {accepted,invalid};
-        stopping -> {stopped,invalid,declined};
+        pending -> {accepted,invalid,stopped};
+        stopping -> {stopped,invalid,declined,satisfied};
         accepted -> {declined,satisfied,stopped};
         {pending;stopping} -> mistaken;
     }
diff --git a/openprocurement/tender/openua/tests/award.py b/openprocurement/tender/openua/tests/award.py
index 76f2fec4..88032f74 100644
--- a/openprocurement/tender/openua/tests/award.py
+++ b/openprocurement/tender/openua/tests/award.py
@@ -49,6 +49,7 @@
     patch_tender_award_complaint,
     review_tender_award_complaint,
     review_tender_award_claim,
+    review_tender_award_stopping_complaint,
     # TenderLotAwardComplaintResourceTest
     create_tender_lot_award_complaint,
     patch_tender_lot_award_complaint,
@@ -70,6 +71,7 @@ class TenderUaAwardComplaintResourceTestMixin(object):
     test_patch_tender_award_complaint = snitch(patch_tender_award_complaint)
     test_review_tender_award_complaint = snitch(review_tender_award_complaint)
     test_review_tender_award_claim = snitch(review_tender_award_claim)
+    test_review_tender_award_stopping_complaint = snitch(review_tender_award_stopping_complaint)
 
 
 class TenderAwardResourceTest(BaseTenderUAContentWebTest, TenderAwardResourceTestMixin):
diff --git a/openprocurement/tender/openua/tests/award_blanks.py b/openprocurement/tender/openua/tests/award_blanks.py
index 96cbae02..8844f000 100644
--- a/openprocurement/tender/openua/tests/award_blanks.py
+++ b/openprocurement/tender/openua/tests/award_blanks.py
@@ -850,8 +850,8 @@ def patch_tender_award_complaint(self):
 
 
 def review_tender_award_complaint(self):
-    for status in ['invalid', 'declined', 'satisfied']:
-        self.app.authorization = ('Basic', ('token', ''))
+    for status in ['invalid', 'stopped', 'declined', 'satisfied']:
+        self.app.authorization = ('Basic', ('broker', ''))
         response = self.app.post_json('/tenders/{}/awards/{}/complaints?acc_token={}'.format(self.tender_id, self.award_id, self.bid_token), {'data': {
             'title': 'complaint title',
             'description': 'complaint description',
@@ -864,13 +864,15 @@ def review_tender_award_complaint(self):
 
         self.app.authorization = ('Basic', ('reviewer', ''))
         response = self.app.patch_json('/tenders/{}/awards/{}/complaints/{}'.format(self.tender_id, self.award_id, complaint['id']), {"data": {
-            "decision": '{} complaint'.format(status)
+            "decision": '{} complaint'.format(status),
+            'rejectReasonDescription': 'reject reason'
         }})
         self.assertEqual(response.status, '200 OK')
         self.assertEqual(response.content_type, 'application/json')
         self.assertEqual(response.json['data']["decision"], '{} complaint'.format(status))
+        self.assertEqual(response.json['data']['rejectReasonDescription'], 'reject reason')
 
-        if status != "invalid":
+        if status in ['declined', 'satisfied']:
             response = self.app.patch_json('/tenders/{}/awards/{}/complaints/{}'.format(self.tender_id, self.award_id, complaint['id']), {"data": {
                 "status": "accepted"
             }})
@@ -900,6 +902,47 @@ def review_tender_award_complaint(self):
         self.assertEqual(response.json['data']["status"], status)
 
 
+def review_tender_award_stopping_complaint(self):
+    for status in ['satisfied', 'stopped', 'declined', 'mistaken', 'invalid']:
+        self.app.authorization = ('Basic', ('broker', ''))
+        response = self.app.post_json('/tenders/{}/awards/{}/complaints?acc_token={}'.format(self.tender_id, self.award_id, self.bid_token), {
+            'data': {
+                'title': 'complaint title',
+                'description': 'complaint description',
+                'author': test_organization,
+                'status': 'pending',
+            }
+        })
+        self.assertEqual(response.status, '201 Created')
+        self.assertEqual(response.content_type, 'application/json')
+        complaint = response.json['data']
+        owner_token = response.json['access']['token']
+
+        url_patch_complaint = '/tenders/{}/awards/{}/complaints/{}'.format(self.tender_id, self.award_id, complaint['id'])
+        response = self.app.patch_json('{}?acc_token={}'.format(url_patch_complaint, owner_token), {
+            'data': {
+                'status': 'stopping',
+                'cancellationReason': 'reason',
+            }
+        })
+        self.assertEqual(response.status, '200 OK')
+        self.assertEqual(response.content_type, 'application/json')
+        self.assertEqual(response.json['data']['status'], 'stopping')
+        self.assertEqual(response.json['data']['cancellationReason'], 'reason')
+
+        self.app.authorization = ('Basic', ('reviewer', ''))
+        response = self.app.patch_json(url_patch_complaint, {
+            'data': {
+                'decision': 'decision',
+                'status': status,
+            }
+        })
+        self.assertEqual(response.status, '200 OK')
+        self.assertEqual(response.content_type, 'application/json')
+        self.assertEqual(response.json['data']['status'], status)
+        self.assertEqual(response.json['data']['decision'], 'decision')
+
+
 def review_tender_award_claim(self):
     for status in ['invalid', 'resolved', 'declined']:
         self.app.authorization = ('Basic', ('token', ''))
diff --git a/openprocurement/tender/openua/tests/complaint.py b/openprocurement/tender/openua/tests/complaint.py
index 0b0a9435..c6242ff8 100644
--- a/openprocurement/tender/openua/tests/complaint.py
+++ b/openprocurement/tender/openua/tests/complaint.py
@@ -21,6 +21,7 @@
     create_tender_complaint,
     patch_tender_complaint,
     review_tender_complaint,
+    review_tender_stopping_complaint,
     # TenderComplaintDocumentResourceTest
     patch_tender_complaint_document,
     put_tender_complaint_document,
@@ -33,6 +34,7 @@ class TenderUAComplaintResourceTestMixin(object):
     test_create_tender_complaint = snitch(create_tender_complaint)
     test_patch_tender_complaint = snitch(patch_tender_complaint)
     test_review_tender_complaint = snitch(review_tender_complaint)
+    test_review_tender_stopping_complaint = snitch(review_tender_stopping_complaint)
 
 
 class TenderComplaintResourceTest(BaseTenderUAContentWebTest,
diff --git a/openprocurement/tender/openua/tests/complaint_blanks.py b/openprocurement/tender/openua/tests/complaint_blanks.py
index 159a4c93..c95379ac 100644
--- a/openprocurement/tender/openua/tests/complaint_blanks.py
+++ b/openprocurement/tender/openua/tests/complaint_blanks.py
@@ -212,8 +212,8 @@ def patch_tender_complaint(self):
 
 
 def review_tender_complaint(self):
-    for status in ['invalid', 'satisfied', 'declined']:
-        self.app.authorization = ('Basic', ('token', ''))
+    for status in ['invalid', 'stopped', 'satisfied', 'declined']:
+        self.app.authorization = ('Basic', ('broker', ''))
         response = self.app.post_json('/tenders/{}/complaints'.format(self.tender_id), {'data': {
             'title': 'complaint title',
             'description': 'complaint description',
@@ -226,13 +226,15 @@ def review_tender_complaint(self):
 
         self.app.authorization = ('Basic', ('reviewer', ''))
         response = self.app.patch_json('/tenders/{}/complaints/{}'.format(self.tender_id, complaint['id']), {"data": {
-            "decision": '{} complaint'.format(status)
+            "decision": '{} complaint'.format(status),
+            'rejectReasonDescription': 'reject reason'
         }})
         self.assertEqual(response.status, '200 OK')
         self.assertEqual(response.content_type, 'application/json')
         self.assertEqual(response.json['data']["decision"], '{} complaint'.format(status))
+        self.assertEqual(response.json['data']["rejectReasonDescription"], 'reject reason')
 
-        if status != "invalid":
+        if status in ['satisfied', 'declined']:
             response = self.app.patch_json('/tenders/{}/complaints/{}'.format(self.tender_id, complaint['id']),
                                            {"data": {
                                                "status": "accepted"
@@ -257,6 +259,47 @@ def review_tender_complaint(self):
         self.assertEqual(response.json['data']["status"], status)
 
 
+def review_tender_stopping_complaint(self):
+    for status in ['satisfied', 'stopped', 'declined', 'mistaken', 'invalid']:
+        self.app.authorization = ('Basic', ('broker', ''))
+        response = self.app.post_json('/tenders/{}/complaints'.format(self.tender_id), {
+            'data': {
+                'title': 'complaint title',
+                'description': 'complaint description',
+                'author': self.test_author,
+                'status': 'pending',
+            }
+        })
+        self.assertEqual(response.status, '201 Created')
+        self.assertEqual(response.content_type, 'application/json')
+        complaint = response.json['data']
+        owner_token = response.json['access']['token']
+
+        url_patch_complaint = '/tenders/{}/complaints/{}'.format(self.tender_id, complaint['id'])
+        response = self.app.patch_json('{}?acc_token={}'.format(url_patch_complaint, owner_token), {
+            'data': {
+                'status': 'stopping',
+                'cancellationReason': 'reason',
+            }
+        })
+        self.assertEqual(response.status, '200 OK')
+        self.assertEqual(response.content_type, 'application/json')
+        self.assertEqual(response.json['data']['status'], 'stopping')
+        self.assertEqual(response.json['data']['cancellationReason'], 'reason')
+
+        self.app.authorization = ('Basic', ('reviewer', ''))
+        response = self.app.patch_json(url_patch_complaint, {
+            'data': {
+                'decision': 'decision',
+                'status': status,
+            }
+        })
+        self.assertEqual(response.status, '200 OK')
+        self.assertEqual(response.content_type, 'application/json')
+        self.assertEqual(response.json['data']['status'], status)
+        self.assertEqual(response.json['data']['decision'], 'decision')
+
+
 # TenderLotAwardComplaintResourceTest
 
 
diff --git a/openprocurement/tender/openua/views/award_complaint.py b/openprocurement/tender/openua/views/award_complaint.py
index ad40f593..9d95bba5 100644
--- a/openprocurement/tender/openua/views/award_complaint.py
+++ b/openprocurement/tender/openua/views/award_complaint.py
@@ -137,13 +137,10 @@ def patch(self):
             apply_patch(self.request, save=False, src=self.context.serialize())
             self.context.dateAccepted = get_now()
             self.context.acceptance = True
-        elif self.request.authenticated_role == 'aboveThresholdReviewers' and self.context.status == 'accepted' and data.get('status', self.context.status) in ['declined', 'satisfied']:
+        elif self.request.authenticated_role == 'aboveThresholdReviewers' and self.context.status in ['accepted', 'stopping'] and data.get('status', self.context.status) in ['declined', 'satisfied']:
             apply_patch(self.request, save=False, src=self.context.serialize())
             self.context.dateDecision = get_now()
-        elif self.request.authenticated_role == 'aboveThresholdReviewers' and self.context.status == 'stopping' and data.get('status', self.context.status) == 'declined':
-            apply_patch(self.request, save=False, src=self.context.serialize())
-            self.context.dateDecision = get_now()
-        elif self.request.authenticated_role == 'aboveThresholdReviewers' and self.context.status in ['accepted', 'stopping'] and data.get('status', self.context.status) == 'stopped':
+        elif self.request.authenticated_role == 'aboveThresholdReviewers' and self.context.status in ['pending', 'accepted', 'stopping'] and data.get('status', self.context.status) == 'stopped':
             apply_patch(self.request, save=False, src=self.context.serialize())
             self.context.dateDecision = get_now()
             self.context.dateCanceled = self.context.dateCanceled or get_now()
diff --git a/openprocurement/tender/openua/views/complaint.py b/openprocurement/tender/openua/views/complaint.py
index e0e94499..db5961c2 100644
--- a/openprocurement/tender/openua/views/complaint.py
+++ b/openprocurement/tender/openua/views/complaint.py
@@ -137,13 +137,10 @@ def patch(self):
             apply_patch(self.request, save=False, src=self.context.serialize())
             self.context.dateAccepted = get_now()
             self.context.acceptance = True
-        elif self.request.authenticated_role == 'aboveThresholdReviewers' and self.context.status == 'accepted' and data.get('status', self.context.status) in ['declined', 'satisfied']:
+        elif self.request.authenticated_role == 'aboveThresholdReviewers' and self.context.status in ['accepted', 'stopping'] and data.get('status', self.context.status) in ['declined', 'satisfied']:
             apply_patch(self.request, save=False, src=self.context.serialize())
             self.context.dateDecision = get_now()
-        elif self.request.authenticated_role == 'aboveThresholdReviewers' and self.context.status == 'stopping' and data.get('status', self.context.status) == 'declined':
-            apply_patch(self.request, save=False, src=self.context.serialize())
-            self.context.dateDecision = get_now()
-        elif self.request.authenticated_role == 'aboveThresholdReviewers' and self.context.status in ['accepted', 'stopping'] and data.get('status', self.context.status) == 'stopped':
+        elif self.request.authenticated_role == 'aboveThresholdReviewers' and self.context.status in ['pending', 'accepted', 'stopping'] and data.get('status', self.context.status) == 'stopped':
             apply_patch(self.request, save=False, src=self.context.serialize())
             self.context.dateDecision = get_now()
             self.context.dateCanceled = self.context.dateCanceled or get_now()