cURL error 28 Nextcloud

[michalblah27]

cURL error 28: Operation timed out after 120000 milliseconds with 114949740 out of 265571842 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://objects.githubusercontent.com/github-production-release-asset-2e65be/267047460/8c296c7d-801d-4766-b041-10332777a353?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAVCODYLSA53PQK4ZA%2F20240419%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20240419T161702Z&X-Amz-Expires=300&X-Amz-Signature=67ecaac5d24575680b58cdd233a05faeb394bac94e848953b3acbaaea6f4a91e&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=267047460&response-content-disposition=attachment%3B%20filename%3Drichdocumentscode.tar.gz&response-content-type=application%2Foctet-stream

[joshtrichards]

The download is rather big so it is possible you will experience a time-out when installing via the web interface. You can use the OCC command install the built-in server from the command-line instead:

sudo -u wwwrun php -d memory_limit=512M ./occ app:install richdocumentscode

-- from https://apps.nextcloud.com/apps/richdocumentscode

[mtwlz]

I have gotten this error as well, and I have to say, it is absolutely infuriating. Installing this via the "easy to install" method should NOT be this difficult. [/enraged]

[mtwlz]

The download is rather big so it is possible you will experience a time-out when installing via the web interface. You can use the OCC command install the built-in server from the command-line instead:
sudo -u wwwrun php -d memory_limit=512M ./occ app:install richdocumentscode

-- from https://apps.nextcloud.com/apps/richdocumentscode

Command not found: php

[joshtrichards]

Command not found: php

You need to figure out why the PHP cli binary isn't usable in your environment.

Keep in mind the important part is this:

occ app:install richdocumentscode

The rest varies depending on your environment.

Just run it like you do any of the other occ commands typically in your environment: https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/occ_command.html#using-the-occ-command

If still stuck, ask on the Help Forum since this channel is for bug reporting only and not support:

https://help.nextcloud.com

[Arveen205]

Hi,
after updating Nextcloud from version 28 to version 29.0.10, I encountered an error in the logs. In Nextcloud 28, everything worked perfectly! However, I can no longer use Collabora Online - Built-in CODE Server.

The error message I receive is as follows:

ConnectException: cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://cloud.xxxxx.xx/apps/richdocumentscode/proxy.php?req=/hosting/discovery

I’ve been unable to find a solution so far. Do you know what the problem might be?

Here are my system details:

Collabora Online - Built-in CODE Server: Version 24.4.1002
OS: Ubuntu Server 22.04
Apache Server: 2.4.52
PHP: 8.3.14

[dustbro]

Same error here:
ConnectException: cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://

[kamilr]

Same error here: ConnectException: cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://

For me the same since last stable Nextcloud update.

Collabora Online - Built-in CODE Server: Version 24.4.1002
OS: DietPi 9.8.0
PHP: 8.2.27

[aaronm120]

Same issue here. Any updates?

[Arveen205]

As of now, there is no fix for Version 24.4.1002, but Version 24.4.902 works perfectly. I uninstalled Version 24.4.1002 and manually installed Version 24.4.902, which is functioning well.

[kamilr]

As of now, there is no fix for Version 24.4.1002, but Version 24.4.902 works perfectly. I uninstalled Version 24.4.1002 and manually installed Version 24.4.902, which is functioning well.

Thank You for suggestion. Downgrade helps to stay online with office on my cloud.

[S1RIUS1]

Same error here.

Last time (2 or 3 years ago) I had the same issue because my server is in a DMZ without NAT loopback/hairpinning rule and Collabora was hanging the whole instance.
At that time I just added an entry into the /etc/hosts with yyy.xxx.org -> 127.0.0.1, and it was working fine.

The entry is still here bug the bug seem to have came back with latest version. I'm running Version 24.4.1002.

[koalawangyang]

I got the same issue as sceenshot:

I'm using the AIO, version: 30.0.4-apache

[joshtrichards]

@koalawangyang Your issue is unrelated to richdocumentscode.