Getting Program exception on Get Information

[ehsan18t]

If I try to use Get Information (eg: get driver information) for any section I get this kind of error. I tried both stable and preview build with both installer and portable option.

Exception information:

System.NullReferenceException: Object reference not set to an instance of an object.
   at DISMTools.GetPkgInfoDlg.GetPkgInfoDlg_Load(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Error Message: Object reference not set to an instance of an object.

Error Code (HRESULT): 80004003

Program information:
 - DISMTools Version: 0.6.0.24102
 - Preview release? Yes
 - Branch: dt_preview
 - Build time: 241025-1603
Information about the image loaded in this project:
 - Image name: Windows 11 IoT Enterprise LTSC
 - Image description: Windows 11 IoT Enterprise LTSC
 - Image version: 10.0.26100.1742
Machine information:
 - Computer manufacturer: Micro-Star International Co., Ltd.
 - Computer model: MS-7D75
 - BIOS name/description: 1.J0 1.J0
 - System Management BIOS (SMBIOS) version: 1.J0

Operating system information:
 - OS name: Microsoft Windows 11 IoT Enterprise Subscription LTSC
 - OS version: 10.0.26100.0
 - OS Platform: Win32NT
 - Is a 64-bit system? Yes

Processor information:
 - Processor name: AMD Ryzen 5 8600G w/ Radeon 760M Graphics      
 - Processor caption: AMD64 Family 25 Model 117 Stepping 2
 - Processor manufacturer: AuthenticAMD
 - Processor family (WMI type): 107
   NOTE: refer to the following website to get the exact family type of your processor:
   https://learn.microsoft.com/en-us/windows/win32/cimwin32prov/win32-processor

This information is gathered to help isolate the issue to a specific hardware or software configuration. No information that can be used to identify the user or the exact system is gathered.

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How did it happen?

• Mount the image.
• Click get driver information

[CodingWonders]

@ehsan18t, this can happen if there's an error when getting this information with the background processes.

When that happens, an API error dialog will appear (in the background, but will make a system sound). Could you try loading the project with that image mounted and see if that dialog appears?