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[Bug] Windows and Android Apps Fail to Launch #7176

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hipomedrus opened this issue Jan 8, 2025 · 4 comments
Open

[Bug] Windows and Android Apps Fail to Launch #7176

hipomedrus opened this issue Jan 8, 2025 · 4 comments
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@hipomedrus
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hipomedrus commented Jan 8, 2025

Bug Description

The Windows app and also Android app of AppFlowly doesn't start.

How to Reproduce

I am not sure but I guess this happened after I opened and tried to edit some pages on Android app and also on the Windows app at the same time without waiting for sync. But I am not sure whether this was the reason behind the bug or not.

Expected Behavior

Launch of the Windows app and launch of the Android app without any problems

Operating System

Windows 11
Android 14

AppFlowy Version(s)

all versions from v0.7.3 to v0.8.0

Screenshots

No response

Additional Context

Uninstalling and reinstalling didn't work. I also tried with another account but the application still failed to launch.

@hipomedrus hipomedrus changed the title [Bug] Windows App Failed to Launch [Bug] Windows App Fails to Launch Jan 8, 2025
@asjqkkkk
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asjqkkkk commented Jan 9, 2025

Hi @hipomedrus , this issue is similar to #6979
Have you tried to delete the folder related to appflowy?
such as :
[C:\Users\username\AppData\Roaming\io.appflowy (%AppData%/io.appflowy)]
or [C:\Users[Username]\AppData\Local\Temp\appflowy_flutter...]

@hipomedrus
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hipomedrus commented Jan 9, 2025

I tried but it didn't work. With deleting that folder making a fresh install, app started with sign-in screen bu after I completed my sign-in from e-mail, the app crashed again without any error code. Now it is same as before.

Also I am sorry, I forget to mention but Android app acts same. When I try to sign-in on the Android app, it crashes and I can't launch it again. I think whole problem is related with my account. Because I can use both without sign-in.

Edit: I edited the title and the details in issue

@hipomedrus hipomedrus changed the title [Bug] Windows App Fails to Launch [Bug] Windows and Android Apps Fail to Launch Jan 9, 2025
@asjqkkkk
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Hi @hipomedrus , can you share your log files. Here's the guide on how to export them: https://appflowy.com/ccf3ca5a-7ecd-4c35-805c-3a3c9c22e87d/AppFlowy-Q-A

@hipomedrus
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Sure @asjqkkkk, here it is: appflowy_logs.zip

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