Search and relevancy are often regarded as simply IT problems, implying that if you install the right software with the right architecture and configuration, your users’ queries will be answered with perfectly ordered and correct results. Obviously it’s not quite that simple — there is a wide range of factors affecting search quality — but in our view, the single most important factor is people.
Building an Effective Search Team: the key to great search & relevancy
- RECORD SEARCHES
- TRACK ZERO RESULT SEARCHES
- ESTABLISH A SEARCH REPORT
- GET DIRECT USER FEEDBACK
- BUILD SOLID JUDGMENTS
5 Right Ways to Measure How Search Is Performing
People usually don’t give enough context to search engines for most of their queries. But you can’t blame people for this problem - we’ve been doing this for years because that’s how search engines usually work.
Understanding BERT and Search Relevance
the top facets for search query should be those associated with the highest demand, not the highest supply.
Autocorrect in Google, Amazon and Pinterest and how to write your own one
the important thing is that there is no purely programmatic way which will convert your mistyped “ipone” into “iphone” (at least with decent quality). Mostly there has to be a data set the system is based on.