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For the past three weeks, we have been experiencing recurring errors on one of our validators, validator-002, in our production environment. We identified three specific errors in the logs, detailed below:
Error Logs:
Panic Error
panic: runtime error: slice bounds out of range [:32] with capacity 0
Frequency: ~10 occurrences per week
Failed to Run Sequence Error
failed to run sequence - validator manager init: height=17657995 error="getting voting power failed - backend is not initialized for height 17657995, fsm height 17657994"
Frequency: ~20 occurrences per week
Post Block in Stake Manager Error
polygon.server.polybft.consensus_runtime: failed to post block in stake manager: err="not found"
Frequency: Appears on every block sequence
These logs are from validator-002 for the time period from October 28th to November 4th.
How to Reproduce the Issue:
Below are the setup and resource details used to set up our Polygon Supernet, along with relevant environment details:
Infrastructure Setup:
Total Nodes: 7 Validators, 3 Non-validators on an internal network
Validator Configuration:
5 Validators in a private subnet (genesis validators)
1 Validator in a public subnet
1 External Validator hosted outside the VPC (connected via an RPC from a publicly exposed RPC node to an internal genesis validator)
Non-Validator Configuration:
2 Non-validators connected to a load balancer, used as RPC nodes
1 Non-validator connected to a block explorer
Resource Details:
Validator Instance Type: c6i.large
Non-validator Instance Type (RPC nodes): c6i.xlarge
Non-validator Instance Type (Block explorer): c6i.2xlarge
Operating System: Ubuntu 22.04 LTS
Polygon Edge Version: v1.0.0
Impact and Urgency:
These errors are impacting our production environment. The failed to run sequence error appears multiple times a week and has potential implications for validator stability. Additionally, the post block in stake manager error affects every block sequence, which is a significant operational concern.
Request for Assistance:
Could you provide any guidance on troubleshooting or potential fixes for these issues? If additional logs or specific configurations are needed, please let us know.
Thank you for your assistance!
The text was updated successfully, but these errors were encountered:
Description:
For the past three weeks, we have been experiencing recurring errors on one of our validators, validator-002, in our production environment. We identified three specific errors in the logs, detailed below:
Error Logs:
Panic Error
panic: runtime error: slice bounds out of range [:32] with capacity 0
Failed to Run Sequence Error
failed to run sequence - validator manager init: height=17657995 error="getting voting power failed - backend is not initialized for height 17657995, fsm height 17657994"
Post Block in Stake Manager Error
polygon.server.polybft.consensus_runtime: failed to post block in stake manager: err="not found"
These logs are from validator-002 for the time period from October 28th to November 4th.
How to Reproduce the Issue:
Below are the setup and resource details used to set up our Polygon Supernet, along with relevant environment details:
Infrastructure Setup:
Resource Details:
Impact and Urgency:
These errors are impacting our production environment. The failed to run sequence error appears multiple times a week and has potential implications for validator stability. Additionally, the post block in stake manager error affects every block sequence, which is a significant operational concern.
Request for Assistance:
Could you provide any guidance on troubleshooting or potential fixes for these issues? If additional logs or specific configurations are needed, please let us know.
Thank you for your assistance!
The text was updated successfully, but these errors were encountered: